ShipStation is committed to protecting your data and maintaining a secure platform where you can ship efficiently. Because of this, we will no longer be supporting the outdated security protocols TLS 1.0 as of June 30th, 2018.
The Payment Card Industry Data Security Standard (PCI) has more information about why these are no longer safe to use.
Microsoft Windows Vista
Microsoft Windows XP
Microsoft Windows 2003
MacOS 10.8 and below
Internet Explorer versions 10 and below
Mozilla Firefox versions 26 and below
Google Chrome versions 29 and below
Apple Safari versions 6 and below
If you are using ShipStation on any of the operating systems or web browsers above, please make sure to update them to ensure you don't receive an error when using ShipStation.
Errors may include:
"The underlying connection was closed: An unexpected error occurred on a send."
"Unknown SSL protocol error in connection to ssapi.shipstation.com:443"
"java.net.SocketException: Software caused the connection abort: recv failed"