Connect a Client to 3PL Account

ShipStation's 3PL Provider Bundle allows 3PL networks the ability to connect their client's accounts to their ShipStation account for faster and easier shipment fulfillment. Through this connection, 3PLs can accept client orders into their account as well as fulfill their own orders if they have them. Additionally, 3PLs can use the client's shipping providers to ship the order (if they have arranged to do so with the client).

Once a client has been connected to your 3PL account, you can import orders delegated from your client as you would a direct store integration by clicking the Import icon Import icon, or Refresh-stores icon. Grey circular arrow symbol (clockwise), inside of a black square in the top right toolbar. Learn more about importing orders.

Client orders will appear in the Awaiting Shipments status in the Orders Grid.

Get Started with ShipStation's 3PL Provider Bundle (Beta)

If you are a 3PL already using ShipStation to fulfill orders for other ShipStation merchants, you can participate in the 3PL open beta. This Provider Bundle is only available on the latest layout of ShipStation (V3) and only for US-based ShipStation accounts. Fill out ShipStation's 3PL Provider Bundle form and an associate from our 3PL team will contact you to get set up with this plan.

Requirements

The following are needed to connect a client to a 3PL account:

  • A ShipStation 3PL Provider Bundle

  • A client to fulfill orders for

Additional Details About Connecting a Client

  • The client service list in the Configure Shipment Widget is a general list of all services connected across all of your clients. If you select to use a service not connected to the client whose order you are fulfilling, you will see an error message that reads, "The shipping service is not valid because the client does not have a carrier account that supports it."

  • A 3PL can use its own carrier accounts to ship client orders.

  • You can remove a client if they are in the Pending status, however, it is important to follow up with them regarding any outstanding fees or leftover products.

Configure Shipment Widget
Configure Shipment Widget