Discounts on manual orders



1 comment

  • Official comment
    Robert S.

    Hi Richard,

    ShipStation doesn't currently have a discount field for any orders, even if they come in from a connected marketplace.

    ShipStation does support coupons and discount codes, but in order to do that we create a line item for the discount amount in the order which represents how much the customer saved. To do this for manual orders, you would need to create an additional line item in the manual order which has a negative price.  Here's a screenshot of an example:

    If you'd like to see a formal discount field added to ShipStation, we'd greatly appreciate if you'd post your feedback on our Product Feedback forum.

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