How to omit certain packing slip details based on specific items

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    Robert S.

    Hi Adam,

    We're not currently able to add conditional formatting to packing slip templates, so there's not any way to change the store name that would appear based on the presence of other fields on the packing slip. We also cannot selectively remove items from the item list on packing slips.

    You could create another packing slip template which uses the store name you desire, and switch to use that packing slip template for this customer's orders.

    You could even automate the process if you tag all the products with a specific tag, then set up an automation rule using that tag as criteria with an action to use the customized packing slip.

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