Comments

3 comments

  • Avatar
    Debbie

    Shipstation is not very good at communicating and wish this would change. It is a great software, but v3 is lacking in so many aspects and they will not respond. If v3 goes into full release, we will have no choice but to stop using shipstation.

    0
    Comment actions Permalink
  • Avatar
    Kayla Hilsgen

    Agreed - If we end up forced to use V3 as it is, we will have to use alternative too. That would definitely be a shame, we've been using ShipStation for 5+ years.

    0
    Comment actions Permalink
  • Avatar
    Erin E.

    Hey guys, 

     

    Thank you all for being a part of our Community and for your posts.

     

    Anthony-

    Right now we are starting to open up V3 access for interested users that could be a good fit for it at this time. Our goal here at ShipStation always comes down to one big word: Efficiency.

     

    As we start to open access, we will be doing our part to make sure that V3 will be a good fit and that it helps you to be as efficient as possible.

     

    I have created a ticket for you so we can discuss if V3 would be a good fit for you and talk about next steps if it is. 

     

     

    Debbie and Kayla-

     

    Right now if you are on V2  and not interested in moving, you will not be forced to switch. There are no plans to force anyone to V3 or to shut down V2 at this time. 

     

    As far as the communication and feedback, I hear you and I will make sure that this feedback is passed along. Additionally, when you are prompted to provide feedback on V3, your comments go directly to our product team. While you might not have received a direct response to this feedback, we can promise that it is being seen and considered as our team works on building the best experience they can.

     

    -Erin: Your Friendly ShipStation Community Moderator.

    0
    Comment actions Permalink

Please sign in to leave a comment.