Can not cancel old orders



1 comment

  • Official comment
    Erin E.

    Hi John, 

    Thanks for your post!

    So I can confirm that this was an issue at one point in time, however, it has since been fixed. You should no longer be seeing this behavior. 

    If for some reason you are still seeing this occur, I would recommend reaching out to support about this directly at your earliest convenience. Other users would likely be unable to assist in this situation.

    If you do need support, you can follow the steps shown in this gif to get support from your V3 dashboard or you can respond to this comment and I can create a ticket with support on your behalf. 

    - Erin, Your Friendly Local Community Moderator. 

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