Glopal Post International

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Ginger Kaiser

GlobalPost is available in my Shipstation Account.  When the package weighs more than 4 lbs the following message is received:  Selected service is not compatible with other settings (package type, weight, size)

GlobalPost indicates that packages ca be sent up to 70 lbs.  How can a package over 4 lbs be sent using Global Post through Shipstation?

 

TY!

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    Erin E.
    • Edited

    Hello Ginger, 

     

    Thanks for posting and for being a member of our Community. The max weight for GlobalPost services offered within ShipStation is 4.4lbs. You can review the weight limits and services available here: GlobalPost Services.

     

    If you are needing to send a package over this weight limit you would either need to use another service- like USPS Priority Mail Express Intl which has a weight limit of 70lbs-  or split your order into multiple shipments-where possible- into shipments that weight less than 4.4lbs. 

     

    -Erin: Your Friendly ShipStation Community Moderator 

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