Printing shipping labels with tear off section

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    Erin E.

    Hi Linda, 

    Thanks for your post and for being a member of our Community. Before we jump into this further, there are a few questions first that will help us better understand what kind of solution options might work for you. 

     

    Please respond to this comment at your earliest convenience with the answers to the following: 

     

    - What size is the actual label paper? I was not able to find anything with the part number provided. If you have a direct link to the labels you are using this might help as well. 

     

    - Are you using a thermal or standard printer? 

     

    - What information are you wanting to see in your tear-off section- are you looking for the packing slip, duplicate of the label, or just a barcode? 

     

    - What label sizes and settings- like printing with or without packing slip- are you using? 

     

    Looking forward to hearing back from you. 

    -Erin: Your Friendly ShipStation Moderator.

     

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