Magento 2.3.2 Integration Problem

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    Erin E.

    Hello  Moe, 

    Thanks for your post and for being a member of our Community. Sorry to hear that this connection is causing you trouble, ultimately this is a scenario where I would recommend working with our support team on this as they have tools to help you get to the root of the problem. 

     

    However, before you reach out to our support team there are a few things you can check on your end first. 

     

    1. Are you using the latest and correct plugin? 

    2. Check and Recheck your API credentials. 

     

    When in doubt, you can always review this guide: Magento

     

    Just to make sure you have the most recent plugin I am going to create a ticket in your name with our support team so we can share the plugin for your current Magento version and work with you further if you are still running into trouble. 

     

    -Erin: Your Friendly ShipStation Community Moderator 

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