Indirect Signature Required for Fedex not an automation option


1 comment

  • Official comment
    Erin E.

    Hello Vince, 


    Thanks for your post and for being a member of our Community. 


    When you are creating an automation rule with Request Confirmation as the action for the rule you will have 5 options to choose from.


    To require an indirect signature for FedEx shipments with automation you will want to choose Signature from the Request Confirmation Dropdown. Since FedEx has its own option to request direct signatures, the Signature option for FedEx is mapped to indirect signature.


    Please reply to this post to me know if this helped you out- so I can mark this as resolved- or if you have any additional questions. 


    -Erin: Your Friendly ShipStation Community Moderator.

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