On time shipping

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    Erin E.

    Hello Christy,

     

    Thanks for your post and for being a member of our Community.  There is not a way to pull this from within ShipStation alone as ShipStation records an order ship date as the date the label is created unless the ship date is pushed forward by Shipping Cuttoff, Post office holiday, or by being manually changed to a future date upon label creation.

     

    You might have some luck seeing if your carrier offers some reports with the tracking number of each package and the date that it was received by them. If your carrier offers reports like that, then you can pull a custom Shipment export- that includes order number, tracking number, and ship date -and cross-reference the two reports. 

     

    If you need to review custom exports you can check out the following guide: 

     

    Custom Reports

     

    This would be the best way I can think of to find what you looking for. 

     

    -Erin: Your Friendly ShipStation Community Moderator

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