We import our Amazon & eBay orders directly from the marketplace, but the orders still come in to our stock control back office in Oxatis, so this creates a duplicate order from each store.
Currently we have an automation set to Don't Import Order for the ones from Oxatis Store (our website) and source=Amazon/eBay but we have to manually set these as shipped in Oxatis, even although the Amazon/eBay notify marketplace is working prefectly.I've tried setting up an automation to import the duplicate order from Oxatis, tagging them accordingly, and setting a view up to hide these duplicates. After processing the order I had planned to compare the direct and duplicate orders above each other, sorted by Shipping Recipient, but I can't do this efficiently/easily as one order is shipped and the other still awaiting shipment.
I've managed to use advanced search to show all shipped/awaiting and all relevant tags, but that is a pain - has anyone else got a working solution? (or am I missing something?)
Please sign in to leave a comment.