We recently upgraded to Magento 2.3.1 and are having connection issues. Some orders will work fine, pulling from Magento and the shipments are created correctly and then SS it back to M correctly BUT sometimes it does not pull the order at all. We recently upgraded from 1.9 to 2.3. 1.9 worked perfectly and I am following the integration docs but are still having this issue.
Both our 1.9 and 2.3 Magento stores were Active in SS. With these issues I made the 1.9 store inactive and we've had even more issues.
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