Based In UK But operate in the US

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    Erin E.

    Hello Scott, 

     

    Thanks for your post and for being a member of our community. When you are creating a ShipStation Account you will want to create an account with the Country that matches your Ship From Country. 

     

    I see that you were able to get this resolved with our support and sales team but for anyone reading this with a similar concern you will want to reach out to either your account manager or to our support team directly. Once you are in contact with them they will get you set up with an account for the correct applicable country. 

     

    Kind Regards, 

     

    -Erin: Your Friendly ShipStation Community Moderator 

     

     

     

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