We often have to re-ship orders for a variety of different reasons (warranties, lost packages, etc). It would be extremely helpful to be able to go into the order and when creating a new shipment having the ability to add line items to the shipment. As is right now we have to include a note to the buyer listing the items needed for packing.
This allows for a potential for processing errors as the different visual appearance of the packing slips on reshipment is a little jarring to our employees. It also allows for a large variety of notes to be entered with some people entering too little information required to pack the correct item in the new shipment.
We are using V3 and love the ability to create new shipments for an order vs doing a manual order, but adding line items to that new shipment would be a next level feature for us. Being able to pick from the products SKU and including the photo and quantity needed for the new shipment would greatly decrease our reprocessing errors.
Please sign in to leave a comment.