View all rates on rate calculator

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    Erin E.

    Hey Angie, 

     

    Thanks for your post about your trouble with the rate calculator.

     

    Based on what you are describing here, this might be something that we need to get to our Senior Support team. I have created a ticket for you so we can gather more information on this and take next steps if needed. Please be on the lookout for an email from me. 

     

    If anyone else is experiencing something similar please feel free to comment or reach out to our support team directly. 

     

     

    Thank you, 

     

    -Erin: Your Friendly ShipStation Community Moderator 

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