Labels showing printed, but never actually printed

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3 comments

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    Katherine Liu

    We have had the same issues- and no resolution.   Hoping to get to the point that we are able to ship same day to avoid the issue. 

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    Pierre Gagnon - Logistics

    Do you have Shipstation connect set up on multiple computers ? I've found that sometimes, the computer sending the prit order will switch to that same printer but under another SS connect user in your organisation. Those won't print because the printer isn't local to that computer.

    Or is your problem only related to local printing, entirely without SS connect?

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    Lindsey Farrer

    This problem is only related to (1) Local Computer. All other user's on the account have no known issues with printing and use a completely different sign in than mine. 

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