State not Valid ???!!!???

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    Erin E.

    Hi Scott,

     

    Welcome to our community and to ShipStation, we are so happy to have you here. 

    What you are describing in your post would benefit from one of our agents discussing this issue with you directly. Other users would likely be unable to assist in this situation. I have created a support ticket upon your behalf so you can work with our support team to get this figured out. 

     

    Thank you.

     

    -Erin: Your Friendly ShipStation Community Moderator 

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    Scott Kaup

    Thanks Erin.  I agree, but I couldn't find a phone number or email address listed on the "help" page.  Maybe I missed it.... what's the best way to get a hold of support in the future?

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    Erin E.

    Hi, again Scott, 

    You are so welcome. I have attached our help center article on how to reach out to support for the future. 

    Contact ShipStation Support 

     

    Please let us know if there is anything else we can assist you with. 

     

    Best, 

     

    -Erin: Your Friendly ShipStation Community Moderator

     

     

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