Shipstation not able to Send Amazon tracking info

Simon Mizrahi

• June 10, 2020 15:06

Anyone Else seeing this error when doing Amazon Orders?

InternalServiceError: Amazon encountered an exception. Message: Request from Request for type Feed was metered. Feed 108 creation request for merchant 41952416205 is metered due to the limit being set to 0. is throttled.

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  Erin E.

  • June 17, 2020 22:50
  • Edited

  Hi Simon, 

   

  Thank you for being a member of our community and for your post.

   

  The error you reported was linked to an Amazon Outage that occurred on the morning of June 10th.  Amazon was able to address the root cause of this issue that afternoon. Your failed notifications should automatically retry to send but if you still are seeing the red cart, please let us know so we can get you to support to troubleshoot this further. 

   

  -Erin: Your Friendly ShipStation Community Moderator 

   

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