Why is the Shipping Address not importing into ShipStation?

Hi- for the last several days the correct shipping address is not loading into the order in ShipStation to print the label? 

The order is correct in WooCommerce- capturing that the client selected to Ship to another address- NOT the billing address- however the Billing address is the only showing in ShipStation? 

This is causing HUGE problems/enormous costs in refunds/re-shipments and I cannot see how/where the data is being lost between WooCommerce and ShipStation? 

PLEASE HELP!!! THANK YOU!!!!