Not able to purchase and print labels

Jonathan Diamond

• June 24, 2020 18:03

All I get is a loading symbol and cannot purchase labels.  I tried all morning repeatedly, the same issue.  I'm on V3.  I know I have funds in the account.   Please help

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  Erin E.

  • June 24, 2020 23:09

  Hello Jonathan, 

   

  Thank you for being a member of our community and for your post. 

   

  What you are describing in your post would benefit from one of our agents discussing this issue with you directly. Other users would likely be unable to assist in this situation. I have created a ticket for you so we can help you get this resolved, please check your email at your earliest convenience.

   

  -Erin: Your Friendly ShipStation Community Moderator  

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