How to add a Shop.com store to ShipStation, what features are available, and other need-to-know details.
Shop.com is a shopping comparison site. Search for your favorite products from the best stores on the web and see them side by side. Then decide which price, shipping method, and delivery schedule options work best for you. Shop.com offers tools and expert advice to help shoppers make informed buying decisions and to find the best product for their needs.
Learn more about selling with Shop.com, the process to apply for approval, and how to access their APIs on Shop.com's Get Started page.
Connection Requirements:
Order Import Requirements:
Connect a Shop.com Store to ShipStation
To connect your Shop.com store to ShipStation:
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Select the Shop.com tile.
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Enter your ShipStation Token.
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After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
Available Features for the Shop.com Integration
The ShipStation integration with Shop.com supports the following standard features:
This integration allows you to define the Status Mappings for the store connection.
ShipStation will import the customer phone number.
ShipStation will import the shipping method chosen by the customer at time of checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation is able to determine if an order was placed as a gift.
ShipStation will import internal notes or order activity from the selling channel.
ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.
ShipStation will import the total order weight from the selling channel.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order.
ShipStation will import item options (such as color or size) for each line item in the order.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
This integration allows you to define the Status Mappings for the store connection.
ShipStation will import the customer phone number.
ShipStation will import the shipping method chosen by the customer at time of checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation is able to determine if an order was placed as a gift.
ShipStation will import internal notes or order activity from the selling channel.
ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.
ShipStation will import the total order weight from the selling channel.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order.
ShipStation will import item options (such as color or size) for each line item in the order.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
