ShipStation Help
Our Support team will be unavailable from 1:45 - 2:45PM today Feb 20th, for a department training.
Popular Support Articles
-
How do I get started with ShipStation? (US)
-
How do I get started with ShipStation? (Canada)
-
How do I get started with ShipStation? (UK)
-
How can I contact ShipStation Support?
-
Connect Wix to ShipStation
-
ShipStation Printing Overview
-
Stamps.com 2019 Rates
-
How do I ship to US territories like Puerto Rico and Guam?
-
How can ShipStation increase brand recognition?
Browse All Topics
-
Getting Started
-
Order Management
- How do I import my orders via CSV?
- CSV Import Troubleshooting and Tips
- How do I manually create an order within ShipStation?
- How can I create a manual order for a specific customer?
- How can I catch the orders that come in without a shipping method?
- How can I mark an order as shipped if it isn't shipped via ShipStation?
-
Selling Channels
-
Printing & ShipStation Connect
-
Carriers & Fulfillment Services
-
International Shipping
- How do I ship to US territories like Puerto Rico and Guam?
- How can I ship international orders with ShipStation?
- Where can I find my customs forms?
- How does "Bill duties and taxes to payor of shipping charges" work?
- Configuring Default Customs Settings In ShipStation
- How do I auto-populate customs information for my products?
-
Packing Slips & Other Documents
- How do I print labels and packing slips from separate printers?
- How do I customize my email templates?
- How do I customize my packing slips?
- How can I assign emails and packing slips to specific stores/marketplaces?
- How do I send a shipment notification email to my customers?
- How can I assign a specific email template or packing slip to an order?
-
Products & Inventory
-
Account Management & Settings
-
Insights & Reports
-
ShipStation Mobile
-
Quick Reference & FAQs