Starlinks Global is a Saudi Arabia-based logistics and supply chain company that provides US and UK-based ShipStation accounts with services to extend their reach to Saudi Arabia and the GCC region. Starlinks Global only ships internationally with ShipStation and provides both DDP and DDU options.
Visit the Starlinks Global Partner Sign-up page to learn more about creating an account.
Connection Requirements:
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A US- or UK-based ShipStation account
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An active account with Starlinks Global
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Your Starlinks Global username and API key (available in your customer pack)
To connect your Starlinks Global account to ShipStation:
🇺🇸 🇨🇦 Your Carriers Add-On
For US- and Canada-based ShipStation accounts, certain plans will require you to enable the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.
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Click the Add Carrier button.
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Select Starlinks Global and click Connect.
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Enter your Starlinks Global username and API key.
Do NOT select Accept FM Parcels.
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Click Connect.
Starlinks Global offers a total of 11 service codes. Once you have successfully connected Starlinks Global, click the Services link and select the services that are included in your customer pack.
The ShipStation integration with Starlinks Global supports the following standard features:
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The ShipStation integration with Starlinks Global allows for the following additional features:
Starlinks Global Domestic Services
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Starlinks Cross Border Standard Domestic
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Starlinks Cross Border Direct Domestic
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Starlinks Cross Border Final Mile Domestic
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Starlinks Domestic Final Mile
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Starlinks Express Cross Border Final Mile Domestic
Starlinks Global International Services
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Cross Border Standard
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Cross Border Express
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Cross Border PUDO*
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Starlinks Cross Border Direct
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Starlinks Cross Border Final Mile
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Starlinks Express Cross Border Final Mile
* Requires Weight and Dimensions
Starlinks Global Package Types
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Package
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Custom Packages
Starlinks will offer B2C (business-to-customer) movement types for shipping from Great Britain to Northern Ireland, aligning with the Windsor Framework. Currently, Starlinks Global does not support services for B2B (business to business) shipments for GB-NI shipping.
In alignment with the Windsor Framework, Starlinks has introduced data requirements that will take effect on 1st May 2025.
On 19th September 2024, the UK Government confirmed that the new arrangements under the Windsor Framework for parcels and freight movements that were planned to come into effect from 30th September 2024 will be deferred until 1st May 2025. See Sending parcels to and from Northern Ireland for the full statement.
B2C: Starlinks requires you to provide data in the following fields of the Items Section:
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Description
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Unit Value
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Harmonized Tariff Code (HS Code)
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Quantity
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Country of Origin
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SKU Code
B2B: Starlinks currently does not support shipping from the UK to Northern Ireland for this movement type.
Mandatory Data as of 1st May 2025
The above data will be mandatory as of 1st May 2025. If not provided, the label will not be generated. If available, you can provide the data for this type of shipment before the deadline.
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The ShipStation integration with Starlinks Global does not support third-party billing.
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You cannot create multi-package shipments in ShipStation. It may be possible to do so by logging in to your Starlinks online portal.
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ShipStation does not submit customs documents for Starlinks Global international shipments.
You must generate your own customs documents and submit them electronically to Starlinks for international shipments. For details, see section 8: CUSTOMS CLEARANCE – ALL COUNTRIES on page 7 of the Starlink Global Terms and Conditions PDF.