HomeRoots

HomeRoots is a B2B furniture and décor marketplace that allows sellers to have their items offered for sale by some of the largest retailers in North America focusing on the eCommerce and the hospitality industry.

Don't have a HomeRoots supplier account? Sign up to become a supplier with the HomeRoots Supplier Registration Form.

HomeRoots Requirements

Connection Requirements:

  • An active account with HomeRoots

  • Your HomeRoots Login username and password

Order Import Requirements:

  • Must include a Ship To address.

Connect a HomeRoots Store to ShipStation

To connect your HomeRoots store to ShipStation:

  1. Select HomeRoots.

    homeroots_tile.png
  2. Click Connect. This will take you to the HomeRoots website to sign in.

  3. Click Account in the top right, then enter your HomeRoots username and password.

  4. Click Authorize when prompted. You will then be taken back into your ShipStation account.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for HomeRoots

The ShipStation integration with HomeRoots supports the following standard features:

Order Status Mapping

ShipStation Status

Homeroots Status

Awaiting Payment

Awaiting Payment

Awaiting Shipment

Pending

In Progress

Due for Pickup

Shipped

Order Refund

Returned

Being Returned

Shipped

Completed

Cancelled

Cancelled

On Hold

Backordered

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Homeroots with the marketplace shipment notification:

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

ICON_redx.png

Note to Buyer

ICON_redx.png

Item Information

ICON_redx.png

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information