ChannelEngine helps you manage multiple stores and connects you to some of the largest marketplaces to help expand your customer base.
If you do not already have a ChannelEngine account, you can register for a demo to get started.
ChannelEngine Requirements
Connection Requirements:
Order Import Requirements:
Connect a ChannelEngine Store to ShipStation
To connect your ChannelEngine store to ShipStation:
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Select the ChannelEngine tile.
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Enter your ChannelEngine Unique API Key and ChannelEngine Domain.
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Click Continue to complete set up.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
Available Features for ChannelEngine Integration
The ShipStation integration with ChannelEngine supports the following standard features:
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
