Shipping internationally shouldn't be intimidating! GlobalPost provides a hassle-free way to ship from the US to more than 200 countries* using your Stamps.com account in ShipStation.
When shipping with GlobalPost services:
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You'll enjoy some of the best international shipping rates available
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You don't have to worry about customs forms, as the customs declarations are submitted electronically and all managed by GlobalPost directly
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As long as your item descriptions are accurate, GlobalPost will add the proper HS Codes to your customs forms to ensure efficient clearance in the destination country
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You'll be protected with up to $100 loss/damage coverage (included with the Standard international service)
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You can trust your shipments arrive successfully with dedicated GlobalPost tracking
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Never worry about shipment disruptions - GlobalPost partners with dozens of networks all over the world to ensure each package arrives when and where it is supposed to
This article provides details on shipping with GlobalPost while using your Stamps.com account in ShipStation. For details about using the GlobalPost from ShipStation option, please review our GlobalPost from ShipStation help article.
*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan
Using GlobalPost Services with an Endicia Account
If you would like to use GlobalPost with your Endicia account instead, you can do so by connecting your Endicia account to ShipStation using the Stamps.com integration. When prompted, enter your Endicia account username and password. Once connected, it will still say Stamps.com in ShipStation, but it will be connected to your Endicia account.
To ship your international orders with GlobalPost services, you first must have GlobalPost enabled on your Stamps.com account. To request GlobalPost services be enabled on your account, fill in and submit the GlobalPost Request form.
Once enabled, the GlobalPost Economy, Standard, and Plus International services will be added to your Stamps.com account.
After GlobalPost has been enabled on your Stamps.com account, you will need to refresh your Stamps account services in ShipStation. To refresh your services list:
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Go to
Settings > Shipping > Carriers > Your Carriers. -
Choose Carrier Settings from your Stamps account action menu.
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Scroll down and click Refresh Services.
You can then close the Carrier Settings screen.
Your GlobalPost services should then be available alongside your other Stamps.com international shipping services.
All GlobalPost-enabled accounts will have access to GlobalPost Economy International, GlobalPost Standard International, and GlobalPost Plus services. If you have also been onboarded to GlobalPost SmartSaver, you will see the corresponding SmartSaver services, which you will use when creating labels for shipments that will be consolidated into a container.
Ship 5+ international shipments a day?
If you expect to ship more than 5 GlobalPost shipments per day (on average), inquire about GlobalPost SmartSaver shipping options for even bigger discounts! If you qualify, a GlobalPost representative will contact you with further details.
GlobalPost offers three services for single-piece shipping: GlobalPost Economy International, GlobalPost Standard International, and GlobalPost Plus International. Once GlobalPost is enabled on your Stamps.com account, all three services will be available to choose from. Review the service details sections below to see which service is best for your shipments.
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Available Package Types |
Max Weight |
Min Dimensions |
Max Dimensions |
|---|---|---|---|
|
Large Envelope or Flat |
16 oz |
11.5" x 6.125"x 0.25" |
15" x 12" x 0.75" |
|
Package |
4.4 lbs |
5" x 3.5" x 0.75" |
Max length (the longest side): 24" Length + Width + Height cannot exceed 36" |
|
Rolls |
Up to 70 lbs. Varies by country. |
Min length (the longest side) is 4" Minimum length + 2x Diameter is 6 - 3/4" |
Max Length (the longest side) is 36" Max Length + 2x Diameter cannot exceed 42" |
Additional service details:
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Tracking: Door to country
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Maximum value of goods: $400 USD
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No default coverage for loss or damage (you may add third-party insurance if desired)
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Duties & taxes: paid by recipient (DDU)
|
Available Package Types |
Max Weight |
Min Dimension |
Max Dimension |
|---|---|---|---|
|
Large Envelope or Flat |
16 oz |
11.5" x 6.125" x 0.25" |
15" x 12" 0.75" |
|
Package |
70 lbs |
5" x 3.5" x 0.75" |
Max Length (the longest side) is 24" Length + Width + Height cannot exceed 36" |
|
Flat Rate Envelopes, Small Flat Rate Box |
4 lbs |
Based on Flat Rate package type |
Based on Flat Rate package type |
|
Tube/Rolls |
Up to 70 lbs. Varies by country. |
GlobalPost Plus is an international DDP service for shipments from the United States to Canada, Mexico, the United Kingdom, Australia, New Zealand, and Hong Kong. DDP (Delivered Duty Paid) means you, rather than the recipient, will pay for any duties and taxes assessed by the customs authority of the receiving country. These fees will be billed back to your account after the shipment has been processed through the country's customs office.
|
Available Package Types |
Max Weight |
Min Dimension |
Max Dimension |
|---|---|---|---|
|
Large Envelope or Flat |
66 lbs |
11.5" x 6.125" x 0.25" |
15" x 12" 0.75" |
|
Packages & Thick Envelopes |
66 lbs |
5" x 3.5" x 0.75" |
Max Length (the longest side) is 24" Length + Width + Height cannot exceed 36" |
GlobalPost Plus Service Details:
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Maximum weight: 66lbs
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Available ship to destinations: Canada, Mexico, United Kingdom, Australia, New Zealand, Hong Kong
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Tracking: Door to door
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Maximum value of goods: varies by country (up to $2500)
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Default insurance coverage: up to $200 against loss or damage + shipping costs
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Duties & taxes: paid by shipper
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Not available for SmartSaver shipments
The GlobalPost Plus service is automatically available to all Stamps.com accounts that have been enabled for GlobalPost.
If you ship at least 5 GlobalPost shipments per day (on average), you may qualify for up to 30% off GlobalPost's already discounted rates through the SmartSaver program.
With SmartSaver, you'll consolidate your individual international shipments into a container which you then hand over to GlobalPost to process. To find out if you qualify, fill out the GlobalPost Contact Us form with the requested details. If you qualify, a GlobalPost representative will contact you to get you started.
If you've already been approved and onboarded to the SmartSaver program, go to our GlobalPost SmartSaver help article to learn how to create your inner and container labels in ShipStation.
GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.
The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.
To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.
You can then enter the code into the Harmonization Code field for the shipment in ShipStation.
If you have a product catalog in ShipStation, you can enter the product's harmonization code into the product details and ShipStation will automatically add it to the customs declaration for every order containing that product.
The Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. This can be very helpful when using GlobalPost Plus, which is a Delivered Duties Paid (DDP) service available when shipping GlobalPost via a Stamps.com account. Know in advance how much you’ll be charged for duties & taxes so you can budget appropriately.
Should any of your GlobalPost Standard or Plus shipments become lost or damaged in transit, you can file a claim within 90 days of the shipment date.
GlobalPost Standard shipments include up to $100 in loss / damage protection. GlobalPost Plus shipments include up to $200 in loss / damage protection.
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All claims must be filed by the shipper, not the recipient.
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Claims for damage can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.
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All claims must be submitted within 90 days after the shipment date.
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Go to the GlobalPost Claim Form page.
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Fill in the online form:
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You will need a good contact email, the shipment tracking number and shipment date, and claim amount.
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Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.
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For damage claims, upload an image of the damaged shipment.
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Send the form when all fields have been completed.
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If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously-submitted claim form and resubmit it, or complete a new claim.
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Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.
If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.