Stamps.com: GlobalPost Services

Shipping internationally shouldn't be intimidating! GlobalPost provides a hassle-free way to ship from the US to more than 200 countries* using your Stamps.com account in ShipStation.

GlobalPost Rates Increase on January 21, 2024

On January 21, 2024, GlobalPost implemented adjustments to its service rates, resulting in an average increase of 5.85%.

The specific rate increase by service are as follows:

  • GlobalPost Economy increased by approximately 8.2%

  • GlobalPost Standard increased by approximately 4.4%

  • GlobalPost Plus increased by approximately 1.0%

When shipping with GlobalPost services:

  • You'll enjoy some of the best international shipping rates available (visit the GlobalPost List Pricing page for rate details)

  • You don't have to worry about customs forms, as the customs declarations are submitted electronically and all managed by GlobalPost directly

  • As long as your item descriptions are accurate, GlobalPost will add the proper HS Codes to your customs forms to ensure efficient clearance in the destination country

  • You'll be protected with up to $100 loss/damage coverage (included with the Standard international service)

  • You can trust your shipments will arrive successfully with dedicated GlobalPost tracking

  • Never worry about shipment disruptions - GlobalPost partners with dozens of networks all over the world to ensure each package arrives when and where it is supposed to

This article provides details on shipping with GlobalPost while using your Stamps.com account in ShipStation. For details about using the GlobalPost from ShipStation option, please review our GlobalPost from ShipStation help article.

*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan

Using GlobalPost Services with an Endicia Account

If you would like to use GlobalPost with your Endicia account instead, you can do so by connecting your Endicia account to ShipStation using the Stamps.com integration. When prompted, enter your Endicia account username and password. Once connected, it will still say Stamps.com in ShipStation, but it will be connected to your Endicia account.

Ship with GlobalPost

GlobalPost services are automatically enabled for all Stamps.com accounts. If you do not see GlobalPost services available for your account, fill in and submit the GlobalPost Request form and our team will activate them so you can select the services when you configure your international shipments

Services drop-down in the Orders shipping sidebar with GlobalPost services selected

GlobalPost services include GlobalPost Economy International, GlobalPost Standard International, and GlobalPost Plus International. If you have also been onboarded to GlobalPost SmartSaver, you will see the corresponding SmartSaver services, which you will use when creating labels for shipments that will be consolidated into a container.

When configuring your GlobalPost shipments, we recommend you always include accurate package dimensions for the shipment, in addition to the weight. GlobalPost uses dimensional weight, so even though dimensions are not required for you to create a label, adding the package dimensions will ensure you receive the most accurate rate. Because GlobalPost uses dimensional weight, in most cases where dimensions are not included for the shipment, you will receive a post-shipment adjustment back to your account for the difference in the rate paid versus the actual rate.

Ship 5+ international shipments a day?

If you expect to ship more than 5 GlobalPost shipments per day (on average), inquire about GlobalPost SmartSaver shipping options for even bigger discounts! If you qualify, a GlobalPost representative will contact you with further details.

GlobalPost Service Details

GlobalPost offers three services for single-piece shipping: GlobalPost Economy International, GlobalPost Standard International, and GlobalPost Plus International. Once GlobalPost is enabled on your Stamps.com account, all three services will be available to choose from. Review the service details sections below to see which service is best for your shipments.

GlobalPost Economy International

Available Package Types

Max Weight

Min Dimensions

Max Dimensions

Package

4.4 lbs

5" x 3.5" x 0.75"

Max length (the longest side): 24"

Length + Width + Height cannot exceed 36"

Rolls

Up to 70 lbs.

Varies by country.

Min length (the longest side) is 4"

Minimum length + 2x Diameter is 6 - 3/4"

Max Length (the longest side) is 36"

Max Length + 2x Diameter cannot exceed 42"

Additional service details:

  • Tracking: Door to country

  • Maximum value of goods: $400 USD

  • No default coverage for loss or damage (you may add third-party insurance if desired)

  • Duties & taxes: paid by recipient (DDU)

GlobalPost Standard International

Available Package Types

Max Weight

Min Dimension

Max Dimension

Large Envelope or Flat

16 oz

11.5" x 6.125" x 0.25"

15" x 12" 0.75"

Package

70 lbs

5" x 3.5" x 0.75"

Max Length (the longest side) is 24"

Length + Width + Height cannot exceed 36"

Flat Rate Envelopes, Small Flat Rate Box

4 lbs

Based on Flat Rate package type

Based on Flat Rate package type

Tube/Rolls

Up to 70 lbs.

Varies by country.

Min length (the longest side) is 4"

Minimum length + 2x Diameter is 6 - 3/4"

Max Length (the longest side) is 36"

Max Length + 2x Diameter cannot exceed 42"

Additional service details:

  • Tracking: Door to door

  • Maximum value of goods: varies by country (up to $2500 USD)

  • Default loss/damage coverage: up to $100 against loss or damage + shipping costs

  • Duties & taxes: paid by recipient (DDU)

GlobalPost Plus

GlobalPost Plus is an international DDP service for shipments from the United States to 10+ countries including Canada, Australia, and the UK (more destination countries coming).

DDP (Delivered Duty Paid) means you, rather than the recipient, will pay for any duties and taxes assessed by the customs authority of the receiving country. These fees will be billed back to your account after the shipment has been processed through the country's customs office.

Available Package Types

Max Weight

Min Dimension

Max Dimension

Large Envelope or Flat

66 lbs

11.5" x 6.125" x 0.25"

15" x 12" 0.75"

Packages & Thick Envelopes

66 lbs

5" x 3.5" x 0.75"

Max Length (the longest side) is 24"

Length + Width + Height cannot exceed 36"

GlobalPost Plus Service Details:

  • Maximum weight: 66lbs

  • Available ship to 10+ countries (with more to be added)

  • Tracking: Door to door

  • Transit time varies by country and service. View GlobalPost Plus' service table to see specific transit times for each country and service.

  • Maximum value of goods: varies by country (up to $2500)

  • Default insurance coverage: up to $200 against loss or damage + shipping costs

  • Duties & taxes: paid by shipper

  • Not available for SmartSaver shipments

GlobalPost Smartsaver

If you ship at least 5 GlobalPost shipments per day (on average), you may qualify for up to 30% off GlobalPost's already discounted rates through the SmartSaver program.

With SmartSaver, you'll consolidate your individual international shipments into a container which you then hand over to GlobalPost to process. To find out if you qualify, fill out the GlobalPost Contact Us form with the requested details. If you qualify, a GlobalPost representative will contact you to get you started.

If you've already been approved and onboarded to the SmartSaver program, go to our GlobalPost SmartSaver help article to learn how to create your inner and container labels in ShipStation.

GlobalPost Shipping Tools

GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.

HS Code Lookup Tool

The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.

To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.

GlobalPost HS code lookup page with "Shirts" entered into search field and "Construction" options available for selection

You can then enter the code into the Harmonization Code field for the shipment in ShipStation.

The Harmonization Code field is highlighted in the customs declarations section of Order Details.

If you have a product catalog in ShipStation, you can enter the product's harmonization code into the product details and ShipStation will automatically add it to the customs declaration for every order containing that product.

Product Details Customs tab.

Duties & Taxes Calculator

The Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. This can be very helpful when using GlobalPost Plus, which is a Delivered Duties Paid (DDP) service available when shipping GlobalPost via a Stamps.com account. Know in advance how much you’ll be charged for duties & taxes so you can budget appropriately.

The GlobalPost Duties and Taxes Calculator screen

File a Claim for Loss or Damage

Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.

GlobalPost Standard shipments include up to $100 in loss/damage protection. GlobalPost Plus shipments include up to $200 in loss/damage protection.

Requirements for Filing a Claim

  • All claims must be filed by the shipper, not the recipient.

  • Claims for damage can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.

  • All claims must be submitted within 90 days after the shipment date.

How to File a Claim

  1. Go to the GlobalPost Claim Form page.

  2. Fill in the online form:

    • You will need a good contact email, the shipment tracking number and shipment date, and claim amount.

    • Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.

    • For damage claims, upload an image of the damaged shipment.

  3. Send the form when all fields have been completed.

    • If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously-submitted claim form and resubmit it, or complete a new claim.

Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.

If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.