Shipping internationally shouldn't be intimidating! GlobalPost provides a hassle-free way to ship from the US to more than 200 countries* using your Stamps.com account in ShipStation.
When shipping with GlobalPost services:
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You'll enjoy some of the best international shipping rates available (visit the GlobalPost List Pricing page for rate details)
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You don't have to worry about customs forms, as the customs declarations are submitted electronically and all managed by GlobalPost directly
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As long as your item descriptions are accurate, GlobalPost will add the proper HS Codes to your customs forms to ensure efficient clearance in the destination country
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You'll be protected with up to $100 loss/damage coverage (included with the Standard international service)
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You can trust your shipments will arrive successfully with dedicated GlobalPost tracking
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Never worry about shipment disruptions - GlobalPost partners with dozens of networks all over the world to ensure each package arrives when and where it is supposed to
This article provides details on shipping with GlobalPost while using your Stamps.com account in ShipStation. For details about using the GlobalPost from ShipStation option, please review our GlobalPost from ShipStation help article.
*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan, Russia
Using GlobalPost Services with an Endicia Account
If you would like to use GlobalPost with your Endicia account instead, you can do so by connecting your Endicia account to ShipStation using the Stamps.com integration. When prompted, enter your Endicia account username and password. Once connected, it will still say Stamps.com in ShipStation, but it will be connected to your Endicia account.
GlobalPost services are automatically enabled for all Stamps.com accounts. If you do not see GlobalPost services available for your account, fill in and submit the GlobalPost Request form and our team will activate them so you can select the services when you configure your international shipments
GlobalPost services include GlobalPost Economy International, GlobalPost Standard International, and GlobalPost Plus International. If you have also been onboarded to GlobalPost SmartSaver, you will see the corresponding SmartSaver services, which you will use when creating labels for shipments that will be consolidated into a container.
When configuring your GlobalPost shipments, we recommend you always include accurate package dimensions for the shipment, in addition to the weight. Even though dimensions are not required for you to create a label, adding the package dimensions will ensure you receive the most accurate rate. Because GlobalPost uses dimensional weight, in most cases where dimensions are not included for the shipment, you will receive a post-shipment adjustment back to your account for the difference in the rate paid versus the actual rate.
Ship 5+ international shipments a day?
If you expect to ship more than 5 GlobalPost shipments per day (on average), inquire about GlobalPost SmartSaver shipping options for even bigger discounts! If you qualify, a GlobalPost representative will contact you with further details.
GlobalPost offers three services for single-piece shipping: GlobalPost Economy International, GlobalPost Standard International, and GlobalPost Plus International. Once GlobalPost is enabled on your Stamps.com account, all three services will be available to choose from. Review the service details sections below to see which service is best for your shipments.
Service details:
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Ship to over 200 countries.
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Tracking: Door to country
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Maximum value of goods: $400 USD
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No default coverage for loss or damage (you may add third-party insurance if desired)
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Duties & taxes: paid by recipient (DDU)
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The label you'll print from ShipStation for single-piece GlobalPost shipments will be a domestic USPS shipping label.
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GlobalPost Economy shipments can be included on your USPS SCAN form.
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Available Package Types |
Max Weight |
Min Dimensions |
Max Dimensions |
|---|---|---|---|
|
Package |
4.4 lbs |
5" x 3.5" x 0.75" |
Max length (the longest side): 24" Length + Width + Height cannot exceed 36" |
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Rolls* |
Up to 70 lbs. (varies by country) |
Min length (the longest side) is 4" Minimum length + 2x Diameter is 6 - 3/4" |
Max Length (the longest side) is 36" Max Length + 2x Diameter cannot exceed 42" |
*To ship in a Rolls package type using ShipStation, select the standard Package option. Do not include dimensions for Rolls. Use the weight only.
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Ship to over 200 countries.
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Tracking: Door to door
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Maximum value of goods: varies by country (up to $2500 USD)
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Default loss/damage coverage: up to $100 against loss or damage + shipping costs
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Duties & taxes: paid by recipient (DDU)
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The label you'll print from ShipStation for single-piece GlobalPost shipments will be a domestic USPS shipping label.
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GlobalPost Standard shipments can be included on your USPS SCAN form.
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Available Package Types |
Max Weight |
Min Dimension |
Max Dimension |
|---|---|---|---|
|
Large Envelope or Flat |
16 oz |
11.5" x 6.125" x 0.25" |
15" x 12" 0.75" |
|
Package |
70 lbs |
5" x 3.5" x 0.75" |
Max Length (the longest side) is 24" Length + Width + Height cannot exceed 36" |
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Flat Rate Envelopes, Small Flat Rate Box |
4 lbs |
Based on Flat Rate package type |
Based on Flat Rate package type |
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Tube/Rolls* |
Up to 70 lbs. (varies by country) |
*To ship in a Rolls package type using ShipStation, select the standard Package option. Do not include dimensions for Rolls. Use the weight only.
GlobalPost Plus is an international DDP service for shipments from the United States to 10+ countries including Canada, Australia, and the UK (more destination countries coming).
DDP (Delivered Duty Paid) means you, rather than the recipient, will pay for any duties and taxes assessed by the customs authority of the receiving country. These fees will be billed back to your account after the shipment has been processed through the country's customs office.
Service Details:
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Available ship to 10+ countries (with more to be added)
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Maximum weight: 66lbs
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Tracking: Door to door
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Transit time varies by country and service.
View the GlobalPost Plus service table to see specific transit times for each country and service.
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Maximum value of goods: varies by country (up to $2500)
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Default insurance coverage: up to $200 against loss or damage + shipping costs
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Duties & taxes: paid by shipper (DDP)
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Not available for SmartSaver shipments
If you ship at least 5 GlobalPost shipments per day (on average), you may qualify for up to 30% off GlobalPost's already discounted rates through the SmartSaver program.
With SmartSaver, you'll consolidate your individual international shipments into a container which you then hand over to GlobalPost to process. To find out if you qualify, fill out the GlobalPost Contact Us form with the requested details. If you qualify, a GlobalPost representative will contact you to get you started.
If you've already been approved and onboarded to the SmartSaver program, go to our GlobalPost SmartSaver help article to learn how to create your inner and container labels in ShipStation.
GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.
The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.
To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.
You can then enter the code into the Harmonization Code field for the shipment in ShipStation.
If you have a product catalog in ShipStation, you can enter the product's harmonization code into the product details and ShipStation will automatically add it to the customs declaration for every order containing that product.
The GlobalPost Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. Know in advance how much duties & taxes will apply to a shipment so you can budget or charge your customers appropriately.
Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.
GlobalPost includes the following loss/damage coverage by origin country:
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🇺🇸 US accounts: up to $100 for Standard; up to $200 for Plus
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🇬🇧 UK accounts: up to £50 for Standard
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🇨🇦 🇦🇺 🇳🇿 Canada, Australia, and New Zealand accounts: up to $100 for Standard
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All claims must be filed by the shipper, not the recipient.
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Damage claims can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.
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All claims must be submitted within 90 days after the shipment date.
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Go to the GlobalPost Claim Form page.
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Fill in the online form:
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You will need a good contact email, the shipment tracking number, the shipment date, and the claim amount.
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Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.
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For damage claims, upload an image of the damaged shipment.
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Send the form when all fields have been completed.
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If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously submitted claim form and resubmit it, or complete a new claim.
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Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.
If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.
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When configuring your GlobalPost shipments, we recommend always including the package dimensions for the shipment, in addition to the weight. GlobalPost uses dimensional weight, so even though dimensions are not required for you to create a label, adding the package dimensions will ensure you receive the most accurate rate.
Because GlobalPost uses dimensional weight, in most cases where dimensions are not included for the shipment, you will receive a post-shipment adjustment back to your account for the difference in the rate paid versus the actual rate.
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There are two tracking numbers associated with a GlobalPost shipment:
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The GlobalPost tracking number.
ShipStation sends this tracking number to your customer and selling channel during the marketplace notification processes.
For Economy shipments, packages are tracked only to the destination country. For Standard and Smartsaver shipments, packages are tracked to the destination address.
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The tracking number on the actual label generated in ShipStation.
This tracking number can only be used to track the movement from the shipment's origin location to the GlobalPost sorting facility. It is not shared with your customer or selling channel.
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You will not print customs forms in ShipStation.
ShipStation will submit the customs information electronically, and GlobalPost will include the necessary customs documents when the package is relabeled at their sorting facility. Additionally, if your item descriptions in ShipStation are accurate, GlobalPost will automatically add the correct HS Codes to your customs forms for all EU-bound shipments.
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Additional carrier insurance is not available for GlobalPost shipments. However, you can add ShipStation's partner insurance to GlobalPost shipments.
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Currently, GlobalPost labels do not support Unicode characters (for example, Kanji or Cyrillic).