ShipX offers first, middle, and last-mile shipping in the US for eCommerce merchants, major retailers, and 3PL shippers through their Vetted Delivery Network™ (VDN). With door-to-door tracking, simple, predictable pricing, and service for domestic shipping in the US across 45 states and 18,000 zip codes, there’s no limit to your growth capacity. ShipX can analyze your shipping data, help you to create pricing strategies to enhance your online conversion rates, as well as optimize efficiency and profitability for your various package sizes and delivery speeds.
Connection Requirements:
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An active account with ShipX.
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Email
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Password
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Company ID
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Warehouse ID
To connect your ShipX account to ShipStation:
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Your Carriers Add-On
Certain plans will require enabling the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.
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Select the ShipX tile and click Connect.
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Enter your ShipX email and password, Company ID, Warehouse ID, and choose an Account Nickname for you to identify the carrier account in ShipStation.
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Click Connect.
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The ShipStation integration with ShipX does not support third-party billing.
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Maximum package weight = 50lbs
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Dimensions cannot exceed 48in on any side.
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The error message when weight or dims maximums are exceeded will read,
Price could not be found package of size length width, height weight. (Bad Request)
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Please check with ShipX to verify what delivery areas are supported for your ShipX account.
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ShipX does not ship hazardous goods.
Here are some common issues, potential causes, and troubleshooting tips.
Issue |
How to Troubleshoot or Resolve |
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ERROR: Price could not be found package of size length width, height weight. (Bad Request) |
What it means: This error message shows when weight/dimension maximums for a shipment are exceeded. What to do: Check if the shipment information has been entered correctly. If the weight or dimensions do exceed these limits, you'll need to ship with an alternative carrier. |