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Mondial Relay

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ShipStation Content Team

Updated

Mondial Relay is the leading Pick Up location carrier in France. ShipStation's integration with Mondial Relay is available to ShipStation accounts based in France and allows you to create domestic and international labels for all destinations within the Mondial Relay service area. Mondial Relay also supports pickup drop-off services for CDiscount and Oxatis orders.

Interested in a Mondial Relay account? Go to the Mondial Relay website to create an account today!

Mondial Relay Integration Requirements

Connection Requirements:

  • A France-based ShipStation account

  • An active account with Mondial Relay

  • Your Mondial Relay Brand (Enseigne) and Private Key (You must obtain your Private Key from Mondial Relay.)

Shipment Requirements:

  • Mondial Relay only supports shipments with a cubic dimension of 999 cm3 or less.

  • International services are limited to the following destinations:

    • Point Relais® (International): Belgium, Luxembourg, the Netherlands, and Spain

    • Home delivery: Austria, Belgium, Germany, Italy, Luxembourg, the Netherlands, Portugal, and Spain

Connect a Mondial Relay Account to ShipStation

To connect your Mondial Relay account to ShipStation:

  1. Go to Account Settings.

    sssettings.png

  2. Select Shipping, then choose Carriers from the sidebar.

    Shippingdropdown.png

  3. Click the Your Carrier Accounts tab.

    AddCarrierAccounts.png

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select Mondial Relay and click Connect.

    Mondial Relay logo on tile with button that reads, "Connect".

  6. Enter your Mondial Relay Brand and Private Key, and choose an Account Nickname for you to identify the carrier account in ShipStation.

    SET_SHP_CUI_mondialrelay.png

  7. Click Connect.

Available Features for Mondial Relay

ShipStation's integration with Mondial Relay supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Additional Features for Mondial Relay

ShipStation's integration with Mondial Relay allows for the following additional features:

Feature

Description

Supports pick-up and drop-off services

Pick Up/ Drop Off services are available with the following Marketplaces:

  • CDiscount

  • Oxatis

Carrier insurance

Insurance coverage of €25 from Mondial Relay is automatically included in the shipping rate. Additional coverage can be added up to €500. Contact Mondial Relay Support for full details on available coverage.

Available Services & Package Types

Mondial Relay Domestic Services

  • Point Relais® Delivery

Mondial Relay International Services

  • Point Relais® Delivery International

  • Home delivery <30Kg

Mondial Relay Package Types

  • Mondial Relay Package (for international shipments)

  • Package

  • Custom Packages

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Mondial Relay Integration Notes

  • ShipStation's integration with Mondial Relay does not support third-party billing.

  • Occasionally, international tracking is not available when consolidators hand the package off to another carrier and tracking information stops.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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