DPD France

Updated

The DPD France integration with ShipStation provides shipping label, tracking, and return label capabilities for your domestic shipping needs. The DPD France integration is available to all ShipStation accounts based in France.

Connect your DPD account to ShipStation to get started!

Updated Customs Description Requirements for Shipments to the EU

Beginning February 2nd, 2026 the European Union will have enhanced customs descriptions requirements. The new requirements will include a list of Stop words, which are generic descriptions that do not allow customs authorities to clearly identify the nature of the goods being imported.

Please see Country-Specific Cross-Border Shipping Requirements for more information on the updated description requirements.

DPD France Requirements

Connection Requirements:

  • A France-based ShipStation account

  • An active account with DPD France

  • Your DPD User ID, Password, Customer Center Number, and Customer Number

Shipment Requirements:

  • You must enter the weight and dimensions of your shipment to create a label.

Connect a DPD Account to ShipStation

To connect your DPD account to ShipStation:

  1. Go to Account Settings.

    Shows the gear-icon for Settings in the toolbar

  2. Select Shipping, then choose Carriers from the sidebar.

    Settings sidebar. Shows Shipping > Carriers selected

  3. Click the Your Carrier Accounts tab.

    Shows the Your Carrier Accounts tab

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select DPD and click Connect.

    DPD Logo. Button that reads, Connect

  6. Enter your DPD Username and Password, Customer Center Number, and Customer Number.

  7. Click Connect.

Available Features for DPD France

ShipStation's integration with DPD France supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Grey dash icon. Not applicable.

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Additional Features for DPD France

ShipStation's integration with DPD France allows for the following additional features:

Feature

Description

Supports Unicode characters

Unicode characters (such as Kanji, Cyrillic, etc) will print on the label.

Pickup and drop-off services available

You can use DPD-designated drop-off locations for your customers to pick up their shipments.

Available Services & Package Types

DPD Domestic Services

  • DPD Classic

  • DPD Predict

  • DPD Relais Pick Up

  • DPD Reverse at Pick Up Shop

DPD International Services

  • DPD Classic International

  • DPD Predict International

DPD Package Types

  • Package

  • Custom Packages

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

DPD France Integration Notes

  • DPD France is not available as a carrier selection when you mark orders as shipped.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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