CouriersPlease from ShipStation is a shipping carrier included with Australia-based ShipStation accounts and provides domestic services within Australia.
You can start creating CouriersPlease labels as soon as you activate your ShipStation Carriers. All ShipStation Carrier labels are purchased using your ShipStation Balance.
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An Australia-based ShipStation account
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Activate ShipStation Carriers by adding your payment method.
You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipStation Carrier, or you can add in advance in either your Carrier settings or Payments & Subscription settings.
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Add funds to your ShipStation Balance.
All ShipStation Carrier labels are purchased using the funds in your ShipStation Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.
To activate ShipStation Carriers you must add your label payment method and agree to the carriers' Terms of Service. Once activated, you'll have access to all the carriers available for your account's country.
To activate ShipStation Carriers:
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Click the Get Started button.
Available carriers will vary by account country.
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Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.
Once completed, you can add funds to your ShipStation Balance and create labels with ShipStation Carriers.
Enable Auto-Funding For a Seamless Experience
We recommend enabling auto-funding to ensure your balance always has the funds for your label purchase needs.
ShipStation will sometimes add new carriers to the ShipStation Carriers roster! If you have already activated ShipStation Carriers and would like to start using the new carrier's services, go to Settings > Shipping > Carriers and click the Update button.
Agree to the new carrier's terms, and you're done! Once enabled, you can immediately start creating labels with the new carrier.
CouriersPlease from ShipStation supports the following standard features:
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Automatic Tracking |
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Multi-Package Shipping |
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CouriersPlease from ShipStation allows for the following additional features:
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Voiding Labels |
When labels are voided, automatic pickups scheduled for the next day are not cancelled. To cancel the pickups, please contact us at support@shipstation.com.au with the order number and shipment tracking number. |
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Carrier Insurance |
CouriersPlease supports insurance coverage for both domestic and international shipments ($100 excess per claim). Visit the CouriersPlease Parcel Protect page for more information. |
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Pickup |
CouriersPlease offers pickup services for both domestic and international shipments. This means you can schedule a pickup using the ShipStation pickup scheduling feature for parcels that need to be delivered within Australia or sent to international destinations. |
Here are some common issues, potential causes, and troubleshooting tips.