InPost (FKA Yodel) from ShipStation

Updated

InPost from ShipStation (FKA Yodel) is included with UK-based ShipStation accounts and provides domestic delivery services throughout the UK. InPost from ShipStation offers an option to print labels directly or print labels at an InPost Shop.

Updated Customs Description Requirements for Shipments to the EU

Beginning February 2nd, 2026 the European Union will have enhanced customs descriptions requirements. The new requirements will include a list of Stop words, which are generic descriptions that do not allow customs authorities to clearly identify the nature of the goods being imported.

Please see Country-Specific Cross-Border Shipping Requirements for more information on the updated description requirements.

InPost from ShipStation Requirements

  • A UK-based ShipStation account

  • Activate ShipStation Carriers by adding your payment method.

    You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipStation Carriers, or you can add in advance in either your Carrier settings or Payments & Subscription settings.

  • Add funds to your ShipStation Balance.

    All ShipStation Carrier labels are purchased using the funds in your ShipStation Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.

  • Weight and dimensions are required for all InPost shipments.

  • Packages have a maximum weight of 10 kg and a maximum length of 120 cm.

Activate ShipStation Carriers

To activate ShipStation Carriers, you must add your label payment method and agree to the carriers' Terms of Service. Once activated, you'll have access to all the carriers available for your account's country.

To activate ShipStation Carriers:

  1. Go to Account Settings.

    Shows the gear-icon for Settings in the toolbar

  2. Select Shipping, then choose Carriers from the sidebar.

    Settings sidebar. Shows Shipping > Carriers selected

  3. Click the Get Started button.

    Carriers settings with arrow pointing to Get Started button

    Available carriers will vary by account country.

  4. Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.

Once completed, you can add funds to your ShipStation Carriers Balance and create labels with ShipStation Carriers.

Enable Auto-Funding For a Seamless Experience

We recommend enabling auto-funding to ensure your balance always has the funds for your label purchase needs.

Adding New ShipStation Carriers

ShipStation will sometimes add new carriers to the ShipStation Carriers roster! If you have already activated ShipStation Carriers and would like to start using the new carrier's services, go to Settings > Shipping > Carriers and click the Update button.

SET_SHP_Carriers_Update-New_MRK.png

Agree to the new carrier's terms, and you're done! Once enabled, you can immediately start creating labels with the new carrier.

Available Features for InPost from ShipStation

The ShipStation integration with InPost supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Grey dash icon. Not applicable.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Grey dash icon. Not applicable.

End of Day (PDF)

Grey dash icon. Not applicable.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Additional Features for InPost from ShipStation

InPost from ShipStation allows for the following additional features:

Feature

Description

Safe Place Drop-Off Instructions

You can use the Safe Place feature to leave instructions on where to place a package when delivered.

Print at Store

The Print at Store service will send you a barcode with instructions for taking the package to an InPost store instead of a label for the package.

InPost will email or send an SMS with the QR code when you purchase a Print at Store label.

Available Services & Package Types

InPost Domestic Services

Service

API Code

InPost Shops Home Delivery

yodel_direct_service

InPost Shops Home Delivery (QR Code)

yodel_direct_print_at_store

InPost Shop to Shop

yodel_send_print_at_home

InPost Shop to Shop (QR Code)

yodel_send_print_at_store

InPost Package Types

Name

API Code

Parcel

yodel_parcel_2

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Automatic Tracking

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

InPost from ShipStation - Shipping to Northern Ireland (Windsor Frameworks)

InPost will support only the B2C and C2C (b2c and c2c) movement types for shipping from Great Britain to Northern Ireland, aligning with the  Windsor Framework.

InPost does not support the B2B movement type for shipping from Great Britain to Northern Ireland.

If you add the b2b value to the windsor_framework_details property, you will receive an error. For B2B shipments to NI, you should use a carrier that supports this movement type.

Data Requirements

For B2C and C2C shipments to Northern Ireland, InPost will require the following data to be provided for each product in the shipment (to be included in the packages.products array of objects):

  • Parcel Weight

  • Product:

    • Description: description (up to 50 characters)

    • Value: (Currency and Amount)

      (The value object also requires the value.currency and value.amount properties)

    • Quantity: quantity

  • Optional: Product Harmonised Code (up to 10 digits) - InPost also recommends providing the harmonized_tariff_code property as well, though this is not required.

Mandatory Data as of 1st May 2025

The above data will be mandatory as of 1st May 2025. If not provided, the label will not be generated. If available, you can provide the data for this type of shipment before the deadline.

Common Post-Shipping Adjustments by Carrier

See the Common Adjustments by Carrier section of the ShipStation ShipStation Carrier Adjustments page for carrier-specific, post-shipping adjustments.

Notes about InPost from ShipStation

  • InPost from Shipstation does not support third-party billing.

  • Packages have a maximum weight of 10 kg and a maximum length of 120 cm.

  • InPost from ShipStation - File a Claim for Lost or Damaged Items: Qualifying InPost UK shipments have a standard coverage up to £50 for loss, damage, or theft of items.

    To file a claim for a lost or damaged shipment, please complete a ShipStation Refund Request Form. InPost will only accept claims submitted within 14 days of the ship date. After this time, they will not process a claim.

    To file for a lost or damaged shipment, you must provide the following to ShipStation support:

    • A sales receipt or invoice indicating the items lost or damaged in shipment.

    • A photo of the damaged items, OR an indication from InPost that the parcel has been lost in shipment.

    • The tracking number of the label for the shipment.

    • The cost of the label.

    Please note that after a query for delivery is opened with InPost, the timeframe to claim completion can be up to 30 days.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Automatic Tracking

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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