Australia Post MyPost Business from ShipStation is a shipping carrier included with Australia-based ShipStation accounts and provides domestic shipping within Australia.
You can start creating Australia Post MyPost Business labels as soon as you activate your ShipStation Carriers. All ShipStation Carrier labels are purchased using your ShipStation Balance.
Connection Requirements:
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An Australia-based ShipStation account
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Activate ShipStation Carriers by adding your payment method.
You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipStation Carrier. You can also go to either your Carrier settings or Payments & Subscription settings to add ShipStation Carriers in advance.
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Add funds to your ShipStation Balance.
All ShipStation Carrier labels are purchased using the funds in your ShipStation Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.
To activate ShipStation Carriers you must add your label payment method and agree to the carriers' Terms of Service. Once activated, you'll have access to all the carriers available for your account's country.
To activate ShipStation Carriers:
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Click the Get Started button.
Available carriers will vary by account country.
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Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.
Once completed, you can add funds to your ShipStation Balance and create labels with ShipStation Carriers.
Enable Auto-Funding For a Seamless Experience
We recommend enabling auto-funding to ensure your balance always has the funds for your label purchase needs.
ShipStation will sometimes add new carriers to the ShipStation Carriers roster! If you have already activated ShipStation Carriers and would like to start using the new carrier's services, go to Settings > Shipping > Carriers and click the Update button.
Agree to the new carrier's terms, and you're done! Once enabled, you can immediately start creating labels with the new carrier.
The Australia Post MyPost Business fromShipStation integration supports the following standard features:
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Australia Post MyPost Domestic Services
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B20 Express Post Parcels (BYO up to 5kg)
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B21 Express Post Parcels (over 5kg)
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B30 Parcel Post Parcels (BYO up to 5kg)
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B31 Parcel Post Parcels (over 5kg)
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BE9PB4 Express Post Flat Rate Box (Extra Large)
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BE9PB3 Express Post Flat Rate Box (Large)
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BE9PB2 Express Post Flat Rate Box (Medium)
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BE9PB1 Express Post Flat Rate Box (Small)
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BE9P50 Express Post Flat Rate Satchel 5kg (Extra Large)
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BE9P30 Express Post Flat Rate Satchel 5kg (Large)
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BE9P10 Express Post Flat Rate Satchel 5kg (Medium)
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BE9P05 Express Post Flat Rate Satchel 5kg (Small)
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BE1PB4 Parcel Post Flat Rate Box (Extra Large)
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BE1PB3 Parcel Post Flat Rate Box (Large)
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BE1PB2 Parcel Post Flat Rate Box (Medium)
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BE1PB1 Parcel Post Flat Rate Box (Small)
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BE1P50 Parcel Post Flat Rate Satchel 5kg (Extra Large)
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BE1P30 Parcel Post Flat Rate Satchel 5kg (Large)
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BE1P10 Parcel Post Flat Rate Satchel 5kg (Medium)
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BE1P05 Parcel Post Flat Rate Satchel 5kg (Small)
Australia Post MyPost International Services
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International Eco Parcels Large Sea I62
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International Standard Parcels I65
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International Express Parcels I67
Australia Post MyPost Package Types
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Package
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Custom Packages
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Third-party billing is not supported with Australia Post MyPost Business from ShipStation.
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To update your services in ShipStation Carriers, go to Settings > Shipping > Carriers and click on the Update button. Any new services will then become available to your account.
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You cannot ship dangerous goods with Australia Post MyPost Business.
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You can only book an Australia Post MyPost Business pickup via Shipments > Pickups > Schedule a Pickup
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Pickups can be scheduled for a maximum of 100 shipments. If you need more than 100 shipments collected, you must schedule more than one pickup.
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To cancel a scheduled pickup, you must contact MyPost Business Support to process the cancelation and refunds.
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Voiding an Australia Post MyPost Business from ShipStation label. Merchants using Australia Post MyPost Business from ShipStation cannot access the MyPost Business portal (as they would in an independent MyPost Business account) to cancel a label.
However, ShipStation does let you void a label via the Shipments grid. This action will put an order back into Awaiting Shipment status. Upon label void, the ShipStation AU support team will receive a notification to cancel the MyPost Business label on your behalf.
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You can only have one ShipStaton Carriers account, and that one account will have all the relevant carriers including Australia Post MyPost Business. You cannot set up a second ShipStaton Carriers account unless the first one is deactivated.
Here are some common issues, potential causes, and troubleshooting tips.
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Issue |
How to Troubleshoot or Resolve |
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Error: The lines[0] must not be longer than 40 characters. Field: shipments[0].to.destination.lines[0] |
What it means: The first address line (Address Line 1) of the Ship To address exceeds the 40-character limit. What to do: Edit the Ship To address so that Address Line 1 contains fewer than 40 characters. You can also move information to Address Line 2 or 3 if needed. |
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Error: The unit Value must be at least 1 |
What it means: This error means the customs declaration item value for one of the items is less than $1. What to do: Make sure that the Item Value in the customs description is set to at least $1. |