Spring Global

Updated

Spring Global Distribution System (GDS) is an international shipping service offered by Spring Global, a company that specializes in global shipping and delivery solutions. They work to connect suppliers, retailers, and customers through systems that help create, manage, and track shipments. The platform makes it simpler for ecommerce businesses to handle shipping and deliveries around the world.

Spring Global Integration Requirements

Connection Requirements:

  • An active account with Spring Global.

  • Spring Global API Key: api_key

Connect a Spring Global Account to ShipStation

To connect your Spring Global account to ShipStation:

  1. Go to Account Settings.

    sssettings.png

  2. Select Shipping, then choose Carriers from the sidebar.

    Shippingdropdown.png

  3. Click the Your Carrier Accounts tab.

    AddCarrierAccounts.png

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select Spring Global and click Connect.

    spring-global_tile.png

  6. Enter your Spring Global API Key and choose an Account Nickname for you to identify the carrier account in ShipStation.

  7. Click Connect.

Available Features for Spring Global

The ShipStation integration with Spring Global supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Red X mark. Unsupported feature. No.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Additional Features for Spring Global

The ShipStation integration with Spring Global allows for the following additional features:

Feature

Description

Delivered Duty Paid (DDP)

You can configure DDP within Other Shipping Options in the Configure Shipment Widget. Learn more about how to Bill International Duties to Payor of Shipping Charges.

Dangerous Goods

Your Spring Global account contact can provide you with the details about shipping dangerous goods.

Available Services, Packages, and Labels

The following International Services from Spring Global are available. Ship From availability will vary by country. Ship To availability is worldwide.

Service

Carrier Code

Service API Codes

Ship From Countries

Untracked

UNTR

spring_global_untr

GB, FR, DE, ES, NL

Tracked

TRCK

spring_global_trck

GB, FR, DE, ES, NL

Signature

SIGN

spring_global_sign

FR, DE, ES, NL

Spring Collect

CLLCT

spring_global_cllct

GB, NL, BE, DE, DK, SE, FR, PL, IT, FI

Return

BACK

spring_global_back

AT, BE, CZ, DE, DK, EE, ES, FI, FR, GR, HU, HR, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK

Red X mark. Unsupported feature. No. BACK Return Service unavailable in GB. 

The following Package types are available with Spring Global.

Package Name

Package API Code

Package Attributes

Spring Global Package

spring_global_package

International

Label Support

  • Label sizes: 4" x 6"

  • Label formats: PDF, PNG, ZPL

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Spring Global Integration Notes

  • The ShipStation integration with Spring Global does not support third-party billing.

  • 🇬🇧 BACK Return Service is unavailable in the UK.

  • Spring Global does not send estimated rates to ShipStation. Ask your Spring Global account contact for details about your contracted rates.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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