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ChannelSale

ChannelSale has been providing cutting edge powerful software solutions & expert services enabling online sellers to reach more customers globally across 200+ online marketplaces, comparison shopping engines and affiliate networks by way of automating sync for product listings, orders, inventory across multiple shopping channels via a single software interface.

Requirements

Connection Requirements:

  • An active account with ChannelSale. Click here to schedule a demo!

Order Import Requirements:

  • Include a Ship To address.

Connect a ChannelSale store to ShipStation

Follow the steps below to connect your ChannelSale account to ShipStation:

  1. Go to Account Settings (the wrench icon in the upper right).

    V3 Closeup of Toolbar. Red box highlights the wrench icon for Settings.

  2. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Left-hand sidebar. Under Selling Channels, red box highlights Store Setup

  3. Click + Connect a Store or Marketplace.

    Closeup of Store Setup. Red arrow points to Connect a Store or Marketplace button.

  4. Select the ChannelSale tile.

    channelsale_tile.png

  5. Enter your ChannelSale Username and Password, and map any custom statuses if needed.

  6. Click Test Connection, then Connect if the test is successful.

After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features

ShipStation's integration to ChannelSale supports for the following standard features:

Common ShipStation Features

Feature

Supported?

Custom Statuses
Green checkmark

Customer Emails
Green checkmark

Customer Phone Numbers
Green checkmark

Requested Service
Green checkmark

Payment Method
Green checkmark

Discounts
Green checkmark

Identifies Gift Orders
Green checkmark

Internal Notes
Green checkmark

Notes from Buyer
Green checkmark

Order Weight
Green checkmark

Item Weight
Green checkmark

Item Images
Green checkmark

Item Options
Green checkmark

Item Warehouse Location
Red X mark

Status Mappings

Status

ChannelSale Status

Awaiting Payment

Not mapped

Awaiting Shipment

unshipped

Shipped

shipped

Cancelled

Not mapped

On Hold

Not mapped

Sent with Shipment Update

Field

Supported?

Status Update
Green checkmark

Tracking Number
Green checkmark

Carrier
Green checkmark

Service
Green checkmark

Carrier Fee
Green checkmark

Note to Buyer
Green checkmark

Item Information
Green checkmark

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

Integration Notes

Here are some things you should keep in mind about ShipStation's integration with ChannelSale:

  • Custom Statuses are supported for ChannelSale stores, but they must be set when connecting the store to ShipStation. If the statuses need to be adjusted after a store has been connected, you will need to [reconfigure the store connection].

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

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