ChannelSale

How to add a ChannelSale account to ShipStation, what features are available, and other need-to-know details.

ChannelSale enables online sellers to reach customers globally across more than 200 marketplaces, comparison shopping engines, and affiliate networks. Through a single software interface, ChannelSale syncs product listings, orders, and inventory across multiple shopping channels.

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ChannelSale Requirements

Connection Requirements:

  • An active account with ChannelSale.

  • ChannelSale username and password.

Order Import Requirements:

  • Include a Ship To address.

Connect a ChannelSale account to ShipStation

To connect your ChannelSale account to ShipStation:

  1. Select the ChannelSale tile.

    ChannelSale logo.
  2. Enter your ChannelSale Username and Password, and map any custom statuses if needed.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for ChannelSale Integration

ShipStation's integration with ChannelSale supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the ChannelSale Integration

  • Custom Statuses are supported for ChannelSale stores, but you must set them when connecting the store to ShipStation. If you need to adjust the statuses after connecting a store, you must reconfigure the store connection.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information