CS-Cart

How to add a CS-Cart store to ShipStation, what features are available, and other need-to-know details.

CS-Cart powers over 35,000 online stores of every size, whether it’s a small web store or an enterprise retail platform. Build a robust and successful online store with CS-Cart's features like payment and shipping options, inventory control, unlimited products, marketing tools, and many other ready-to-use features. CS-Cart integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your CS-Cart account with each order's shipment details as soon as you create each label.

Download CS-Cart's shopping cart software for a free trial version!

CS-Cart Requirements

Connection Requirements:

  • An active account with CS-Cart.

  • The ShipStation add-on for CS-Cart must be downloaded and uploaded to CS-Cart. The file can be found in the CS-Cart connection window within ShipStation.

  • CS-Cart username and password.

  • Supported CS-Cart versions:

    4.0.1, 4.0.2, 4.0.3, 4.1.1, 4.1.2, 4.1.3, 4.1.4, 4.1.5, 4.2.1, 4.2.2, 4.2.3, 4.2.4, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 4.3.7, 4.3.8, 4.3.9, 4.3.10, 4.4.1, 4.4.2, 4.6.1, 4.6.3

Scope of Support

Uploading or installing the add-on file to CS-Cart is beyond scope of ShipStation support. We recommend you contact your store developer or CS-Cart Support if you need assistance with the add-on installation process, as the process can differ based on the unique CS-Cart server configuration.

Order Import Requirements:

  • Include a Ship To address.

Connect a CS-Cart store to ShipStation

To connect your CS-Cart store to ShipStation:

  1. Select the CS-Cart tile.

    CS-Cart logo on square tile button
  2. Download the ShipStation add-on available in the first step of the connection steps.

  3. In a new tab or browser window, log in to your CS-Cart admin portal.

  4. Upload the archive from the Add-ons page, or Unpack the archive to the directory [CSCART_ROOT] if no upload option is available.

  5. Go to the Add-ons > Manage add-ons page.

    CS-Cart Add-ons menu open with "Manage add-ons" option selected
  6. Find ShipStation add-on and then click the Install button.

  7. Open the settings of the ShipStation add-on and enter a Username and Password to be used to authenticate the connection.

  8. Select the Paid, Shipped, and Cancelled statuses.

  9. Back in ShipStation, enter the credentials for the user created into the corresponding fields, and the URL for your store.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for CS-Cart Integration

The ShipStation integration with CS-Cart supports the following standard features:

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the CS-Cart Integration

  • ShipStation can only successfully notify CS-Cart of shipments if your products use SKUs. We recommend assigning SKUs to any products you plan to ship through SShipStation

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information