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GeekSeller

GeekSeller is an officially approved partner of JET.com, providing an affordable API integration solution. We are a ready-to-use panel that you can connect to your JET partner account, alleviating the need to build one on your own.

The integration will seamlessly import orders from the JET partner account to ShipStation via GeekSeller system. Once a user completes an order by creating a label in ShipStation, it is sent to GeekSeller which submits the tracking number to JET and marks the order as shipped.

Requirements

Connection Requirements:

  • An active account with GeekSeller.

Order Import Requirements:

  • Include a Ship To address.

Connect a GeekSeller store to ShipStation

Follow the steps below to connect your GeekSeller account to ShipStation:

  1. Login to your GeekSeller account here.

  2. Click Extensions, then ShipStation.

    geekseller_extensions_shipstation_annotated.png

  3. In Step 1 on GeekSeller, select which Jet.com nodes you want to be imported into ShipStation.

    geekseller_step1.png

  4. Open a new tab or browser window and log in to your ShipStation account.

  5. Go to Account Settings (the wrench icon in the upper right).

    V3_TB_Settings_MRK.png

  6. Select Account from the left-hand sidebar, then choose API Settings.

    V3a_SET_SB_ACCT_API_Settings.png

  7. Copy the API Key and API Secret. If you do not have API keys yet, click Generate New API Keys to create them.

  8. Back in GeekSeller, scroll to Step 2 and enter your ShipStation API Key and API Secret.

    geekseller_step2.png

  9. Scroll to Step 3 and copy the XML Username and XML Password from Geekseller.

    geekseller_step3.png

  10. Scroll to Step 4 and select whether you want Geekseller to automatically submit orders to ShipStation. If you do not select this option, orders will only be transmitted when the order refresh is triggered manually or by ShipStation's periodical automatic store refresh.

    geekseller_step4.png

  11. Click Save ShipStation Configuration.

    geekseller_save_configuration.png

  12. Back in ShipStation, select Selling Channels from the left-hand sidebar, then choose Store Setup.

    V3_SET_SB_SC_StoreSetup_MRK.png

  13. Click + Connect a Store or Marketplace.

    SET_SC_SSU_ConnectMarketplaceBTN_MRK.png

  14. Select the GeekSeller tile.

    geekseller_tile.png

  15. Enter your GeekSeller XML Username and XML Password.

  16. Click Test Connection, then Connect if the test is successful.

After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features

ShipStation's integration to GeekSeller supports for the following standard features:

Common ShipStation Features

Feature

Supported?

Custom Statuses
Red X mark

Customer Emails
Red X mark

Customer Phone Numbers
Red X mark

Requested Service
Green checkmark

Payment Method
Red X mark

Discounts
Green checkmark

Identifies Gift Orders
Red X mark

Internal Notes
Green checkmark

Notes from Buyer
Green checkmark

Order Weight
Green checkmark

Item Weight
Green checkmark

Item Images
Green checkmark

Item Options
Green checkmark

Item Warehouse Location
Red X mark

Status Mappings

Status

GeekSeller Status

Awaiting Payment

Not Supported

Awaiting Shipment

Paid

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update
Green checkmark

Tracking Number
Green checkmark

Carrier
Green checkmark

Service
Green checkmark

Carrier Fee
Green checkmark

Note to Buyer
Green checkmark

Item Information
Green checkmark

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

Integration Notes

Here are some things you should keep in mind about ShipStation's integration with GeekSeller:

  • GeekSeller orders are only exposed to ShipStation a single time. If you update the order in GeekSeller after it's already imported into ShipStation, the updates will not be sent to ShipStation.

  • There is a delay of 30-45 minutes before a GeekSeller order will be made available to ShipStation. GeekSeller holds these orders to allow time for the order to be updated or cancelled before it's sent to ShipStation.

  • ShipStation is not able to send emails for GeekSeller orders. All customer notifications will be handled by GeekSeller, or the original selling channel.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

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