1. ShipStation Help U.S.
  2. Integrations Help Guide
  3. Stores D-I

GeekSeller

How to add a GeekSeller account to ShipStation, what features are available, and other need-to-know details.

This article contains:

GeekSeller is a multichannel eCommerce platform that provides an easy and affordable solution for all sellers. Features include: Analytics, Product, Inventory, and Order Management.

Requirements

Connection Requirements:

Order Import Requirements:

  • Include a Ship To address.

Connect a GeekSeller account to ShipStation

Follow the steps below to connect your GeekSeller account to ShipStation:

  1. Log in to your GeekSeller account here.

  2. Click My Account > Integrations > ShipStation.

    Geekseller extensions menu with ShipStation highlighted.

  3. Select which marketplaces and GeekSeller nodes you want to connect to ShipStation.

    geekseller_nodes.png

  4. Open a new tab or browser window and log in to your ShipStation account.

  5. Go to Account Settings.

    Closeup of Toolbar. The red box highlights the icon for Settings.

  6. Select Account from the left-hand sidebar, then choose API Settings.

    Settings Sidebar: Account dropdown. Red box highlights API Settings option.

  7. Copy the API Key and API Secret. If you do not have API keys yet, click Generate New API Keys to create them.

  8. Back in GeekSeller, enter your ShipStation API Key and API Secret.

    geekseller_shipstation_credentials.png

  9. Copy the XML Username and XML Password from Geekseller.

    geekseller_xml_credentials.png

  10. Click Save ShipStation Account Configuration.

    Geekseller Save ShipStation Configuration button.

  11. You will be shown a list of your GeekSeller stores from ShipStation. Make sure the correct GeekSeller store is selected.

    geekseller_confirm_store.png

  12. Back in ShipStation, select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Left-hand sidebar. Under Selling Channels, red box highlights Store Setup

  13. Click + Connect a Store or Marketplace.

    Closeup of Store Setup. Red arrow points to Connect a Store or Marketplace button.

  14. Select the GeekSeller tile.

    GeekSeller logo.

  15. Enter your GeekSeller XML Username and XML Password.

  16. Click Test Connection, then Connect if the test is successful.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features

ShipStation's integration with GeekSeller supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Red X mark. Unsupported feature. No.

Customer Phone Numbers

Red X mark. Unsupported feature. No.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Green checkmark. Supported feature. Yes.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Status Mappings

Status

GeekSeller Status

Awaiting Payment

Not Supported

Awaiting Shipment

Paid

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

Integration Notes

Keep this in mind about ShipStation's integration with GeekSeller:

  • GeekSeller orders are only exposed to ShipStation a single time. If you update the order in GeekSeller after it's already imported into ShipStation, the updates will not be sent to ShipStation.

  • There is a delay of 30-45 minutes before a GeekSeller order will be made available to ShipStation. GeekSeller holds these orders to allow time for the order to be updated or cancelled before it's sent to ShipStation.

  • ShipStation is not able to send emails for GeekSeller orders. All customer notifications will be handled by GeekSeller, or the original selling channel.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

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