Sears

How to add a Sears store to ShipStation, what features are available, and other need-to-know details.

Sell on Sears allows businesses of all sizes to conveniently list and sell their products on Sears.com without long-term commitments. Set up in a few steps, and you'll get discounted shipping rates!

Sears Requirements

Connection Requirements:

  • An active seller account with Sears.

  • Your Sears Seller account email address, Seller ID, and Authorization Key.

Order Import Requirements:

  • Include a Ship To address.

  • Have an order date within three days of the current date.

Connect a Sears store to ShipStation

To connect your Sears store to ShipStation:

  1. Log in to the Sears Seller Portal here.

  2. Open your Profile in the upper right to locate your Seller ID.

  3. Click Account Info from the Profile, and scroll to the bottom to generate an API Authorization Key.

  4. Select the Sears tile.

    Sears logo
  5. Enter your Sears Email Address, Seller ID, and Authorization Key.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Sears Integration

ShipStation's integration with Sears supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

Sears Status

Awaiting Payment

Ready to Invoice

Awaiting Shipment

New, Partially Shipped, Partially Cancelled, Processing

Shipped

Shipped, Closed

Cancelled

Returned, Cancelled, All Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Sears Integration

  • ShipStation will only be able to successfully update Sears with shipment information if the product SKU is less than 42 characters. If your SKUs have more than 42 characters, our notification process will result in an error and you will need to update Sears manually.

  • Since Sears orders are meant to be shipped within 48 hours, ShipStation will only import orders with an order date within 3 days of the current date.

  • If you manually update a Sears order with shipment information, the order will briefly enter the Ready to Invoice status on Sears. This may cause the order to be moved to the Awaiting Payment status in ShipStation. The order will update to the Shipped status after it has been invoiced by Sears.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information