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Sears

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ShipStation Content Team

Updated

Sell on Sears allows businesses of all sizes to conveniently list and sell their products on Sears.com without long-term commitments. Sell on Sears provides sellers with a reliable, secure and cost-effective way to grow their business quickly. The ShipStation integration with Sell on Sears automates your shipping workflow with automation rules, automatic notification of shipment to your customers, and batch label printing.

Learn more about selling on Sell on Sears.

Sears Requirements

Connection Requirements:

  • An active seller account with Sears.

  • Your Sears Seller account email address, Seller ID, and Authorization Key.

Order Import Requirements:

  • Include a Ship To address.

  • Have an order date within three days of the current date.

Connect a Sears store to ShipStation

To connect your Sears store to ShipStation:

  1. Log in to the Sears Seller Portal here.

  2. Open your Profile in the upper right to locate your Seller ID.

  3. Click Account Info from the Profile, and scroll to the bottom to generate an API Authorization Key.

  4. Open a new tab or browser window and log in to your ShipStation account.

  5. Go to Account Settings.

    sssettings.png

  6. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  7. Click Connect a Store or Marketplace.

    Store Setup Settings, box highlights Connect a Store or Marketplace button.

  8. Select Sears.

    Sears logo

  9. Enter your Sears Email Address, Seller ID, and Authorization Key.

  10. Click Test Connection, then Connect if the test is successful.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Sears

The ShipStation integration with Sears supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

Sears Status

Awaiting Payment

Ready to Invoice

Awaiting Shipment

New

Partially Shipped

Partially Cancelled

Processing

Shipped

Shipped

Closed

Cancelled

Returned

Cancelled

All Cancelled

On Hold

Not Supported

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Sears with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.
Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Sears Integration Notes

  • ShipStation will only be able to successfully update Sears with shipment information if the product SKU is less than 42 characters. If your SKUs have more than 42 characters, our notification process will result in an error and you will need to update Sears manually.

  • Since Sears orders are meant to be shipped within 48 hours, ShipStation will only import orders with an order date within 3 days of the current date.

  • If you manually update a Sears order with shipment information, the order will briefly enter the Ready to Invoice status on Sears. This may cause the order to be moved to the Awaiting Payment status in ShipStation. The order will update to the Shipped status after it has been invoiced by Sears.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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