Square Online Store

Provides instructions to connect a Square Online Store and details about using this integration with ShipStation.

Square Online Store is both a website creator and an ecommerce platform. ShipStation connects with your Square Online Store so you can manage orders and create shipping labels.

Square Requirements

Connection Requirements:

  • An active account with Square

  • Your Square login username and password

Square's connection tile is not available in ShipStation Legacy.

If you can’t see the store connection tile when you search for Square, it’s most likely because you are in ShipStation Legacy. You may only connect Square in the current version of ShipStation, so this is a good time to upgrade or at least try it out.

If you do move back to Legacy, your Square store will still work just fine. The store connection and tile visibility are the only things affected. Everything else about the integration should work the same in both versions.

Connect a Square Online Store to ShipStation

To connect your Square store to ShipStation:

  1. Select the Square tile.

    Square logo
  2. Click Connect.

  3. Log in to your Square account to authorize access for ShipStation.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Square Integration

ShipStation's integration with Square supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Square Integration

  • Square Online Stores will only accept a single shipment notification from ShipStation.

    This means, if you split orders into multiple shipments, ShipStation will only send the tracking/fulfillment details to Square for the final shipment on the order.

  • Only a single Square store can be connected to a ShipStation account.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information