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Newgistics

Details about ShipStation's integration with Newgistics. Includes requirements, connection process, features, notes, and troubleshooting tips.

This article contains:

Newgistics (a Pitney-Bowes company) is a USPS postage reseller whose customer-focused tools include automatic tracking and electronic End-of-Day forms.. ShipStation's integration with Newgistics creates domestic shipping labels to get your packages to any US-based customer.

Requirements

Connection Requirements:

  • An active account with Newgistics.

    Contact Newgistics here to learn about opening an account!

  • Your Newgistics Merchant ID

  • Your Newgistics Mailer ID

  • Your Newgistics Induction Site

  • A nickname to identify your account in ShipStation.

Connect a Newgistics account to ShipStation

To connect your Newgistics account to ShipStation, follow the steps below:

  1. Go to Account Settings (the wrench icon in the upper right).

    V3 Closeup of Toolbar. Red box highlights the wrench icon for Settings.

  2. Select Shipping then choose Carriers & Fulfillment from the left-hand sidebar.

    Settings Sidebar: Shipping dropdown. Red box highlights Carriers & Fulfillment option.

  3. Click the Add a Provider Account button.

    Carriers & Fulfillment page. Arrow points to Add a Provider Account button.

  4. Select the Newgistics tile and click Connect.

    Newgistics logo

  5. Enter your Newgistics Merchant ID, Mailer ID, and Induction Site, and choose an Account Nickname to identify the carrier account in ShipStation.

  6. Select if you want the Order Number barcode on labels, and if you want to receive emails when manifests are processed.

  7. Click Connect.

Available Features

ShipStation's integration with Newgistics supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping
Green checkmark. Supported feature. Yes.

International Shipping
Red X mark. Unsupported feature. No.

Electronic Customs Submission
Grey dash icon. Not applicable.

Return Labels
Red X mark. Unsupported feature. No.

Estimated Rates
Green checkmark. Supported feature. Yes.

Carrier Insurance
Red X mark. Unsupported feature. No.

Tracking
Green checkmark. Supported feature. Yes.

Automatic Tracking
Green checkmark. Supported feature. Yes.

End of Day (Electronic)
Green checkmark. Supported feature. Yes.

End of Day (PDF)*
Red X mark. Unsupported feature. No.

Label Branding
Green checkmark. Supported feature. Yes.

Label Messages
Green checkmark. Supported feature. Yes.

Multi-package Shipping
Red X mark. Unsupported feature. No.

Multiple Accounts
Green checkmark. Supported feature. Yes.

Domestic Services

Bound Printed Matter

First Class Mail

First Class Mail Packages

Media Mail

Parcel Return Service

Parcel Select

Parcel Select Lightweight

Priority Mail

Standard Mail Marketing

Standard Post

Package Options

Package

Custom Packages

Confirmation Options

No Confirmation

Delivery

Signature

Other Available Options

For a comprehensive list of other shipping options and which carriers support them, please review our Available Shipping Options by Carrier article.

Important

The Available Shipping Options by Carrier article lists all the shipping options available when using ShipStation. However, your carrier may offer shipping options that ShipStation does not include. If an option is not included in this list, that means the option is not supported in ShipStation.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

End of Day (PDF)*

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Integration Notes

Here are some things you should keep in mind about ShipStation's integration with Newgistics:

  • Only Label Message 1 is supported for Newgistics shipments.

  • Multi-package shipments not supported.

  • Return labels not supported. You must create the return label directly through Newgistics.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

End of Day (PDF)*

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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