Contact Selling Channel Support

A quick reference guide to the support options available for selling channels that integration with ShipStation, including help center links and contact information.

The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.

Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:

Partner

Help Center

Support Email

Support Phone

Other Resources

Amazon

Contact Form

Contact Form

-

Amazon Seller University

Amazon MWS Status

Americommerce

Help Center

Contact Form

+1-800-936-9006

-

AmmoReady

FAQ

Contact Form

-

-

BackerKit

Help Center

Contact Form

-

-

Bandcamp

Help Center

Contact Form

-

Bandcamp Status

Big Cartel

Help Center

support@bigcartel.com

-

Big Cartel Status

BigCommerce

Help Center

Contact Form

+1-888-699-8911

BigCommerce Status

Bluepark

Help Centre

support@bluepark.co.uk

0345 466 2666

Contact Form

API Documentation

Bonanza

Help Center

Contact Form

-

Bonanza FAQs

Brightpearl

Help Center

Contact Form

+1-888-320-5069

Brightpearl Status

ChannelAdvisor

Knowledge Center

Contact Form

+1-866-264-8594

ChannelAdvisor Alerts

Channel Pilot

-

Contact Form

-

Webinars

ChannelSale

Support Center

info@channelsale.com

+1-866-709-9495

ChannelSale FAQs

Cin7

Help Center

Contact Form

+1-509-413-0024

Cin7 Status

Cin7 Updates

Convictional

Support Center

Contact Form

-

API Documentation

Convictional Blog

CoreCommerce

Support Center

support@corecommerce.com

Contact Form

+1-615-550-5523

-

Coupang

FAQ Page (korean)

help@coupang.com

-

-

CrateJoy

Support Center

support@cratejoy.com

Contact Form

-

CrateJoy Status

CS-Cart

Help Desk

-

-

CS-Cart Support Policy

DearSystems

Support Center

support@dearsystems

Contact Form

-

DearSystem Status

eBay

Seller Center

-

-

eBay System Status

Ecomdash

Support Center

support@ecomdash.com

Contact Form

-

-

Ecwid

Help Center

support@ecwid.com

Contact Form

-

Ecwid Status

Etsy

Help Center

Contact Form

-

Etsy Status

Faire

Help Center

-

-

Faire Blog

Finale Inventory

Help Center

Contact Form

-

-

GeekSeller

Knowledge Base

support@geekseller.com

+1-844-334-3377

-

Google stores

Help Center

-

-

Community

Groopdealz

-

Contact Form

-

-

GrouponGoods

Merchant Success Portal

support@groupon.com

Contact Form

-

-

Handshake

FAQ

help@handshake.com

-

Blog

Houzz

Help Center

Contact Form

+1-800-368-4268

-

Idealo

Help Center

tam@idealo.de

-

Academy Blog

Inksoft

Help Center

contact@inksoft.com

800-410-3048

Inksoft Blog

JANE

Knowledge Base

support@jane.com

Contact Form

-

-

Liftoff

Help Center

Contact Form

-

Resources

Linnworks

Support Center

support@linnworks.com

Contact Form

+1-347-391-2804

Linnworks Status

Listing Mirror

FAQ

Contact Form

855-218-5469

API docs

Magento

Help Center

Contact Form

-

Magento Technical Resources

Maropost Common Cloud (formerly Neto)

Commerce Cloud Documentation

Contact Page

Support@maropost.com

1-888-438-3152

Technical Support: Ext. 2

Maropost Status

Mercado Libre US

FAQ

Contact Page

-

Developer Documentation

MijoShop

Support Center

-

-

MijoShop Support Policy

Miva Merchant

Support Center

Contact Form

+1-800-608-6482

Miva Knowledgebase

Modern Retail

FAQ

help@modernretail.co

+1 646-590-7329

Modern Retail Blog

Morecommerce (formerly OpenSky)

Knowledge Base

Contact Form

-

-

Mozu / Kibo

Customer Support

Contact Form

-

-

NewEgg

User & Service Guides

Contact Form

+1-626-271-9700

-

notonthehighstreet.com

Seller FAQ

Submit Request

-

-

OpenCart

Support Center

opencart@zendesk.com

Contact Form

+852 2499 0996

OpenCart Documentation

Overstock.com

Help Center

Contact Info

(800) 843-2446

-

Oxatis

Help Center

Contact Form

+44 (20) 38806605

Technical Support

PayPal

Help Center

Contact Form

+1-888-221-1161

PayPal Status

PrestaShop

Support Center

Contact Form

+1-888-947-6543

-

Quickbooks Commerce (formerly Tradegecko)

Help Center

Contact Support

-

TradeGecko Status

Rakuten

Help Center

Contact Form

-

-

Reverb

Help Center

Contact Form

+1-888-726-2728

-

RevolutionParts

Knowledge Base

support@revolutionparts.com

Contact Form

+1-480-779-7278

RevolutionParts Status

Salesforce Commerce Cloud

Help Center

Contact Form

+1-800-667-6389

Salesforce Commerce Cloud FAQs

Scout topShelf

FAQs

support@scoutsft.com

Contact Form

+1-651-964-3259 Ext. 2

-

Sears

Help Center

Contact Form

-

Sears Vendor Guide

SellBrite

Support Center

support@sellbrite.com

-

Sellbrite Status

SellerActive

Help Center

support@selleractive.com

+1-800-545-7385

-

Shift4Shop (formerly 3dcart)

Support Center

Contact Form

+1-800-828-6650

Shift4Shop User Manual

Shift4Shop Status

Shopify

Help Center

support@shopify.com

Contact Form

+1-855-816-3857

Shopify Status

@ShopifySupport Twitter

Shopping Cart Elite

FAQs

Contact Info and Form

+1-800-401-8296

Shopping Cart Elite Support Agreement

Shop Premium Outlets

FAQs

Contact Form

-

-

Shopware v6 Cloud

Help Documentation

Contact Page

00 800 746 7626 0

API Documentation

SkuVault

Customer Support Home

support@skuvault.com

Contact Form

+1-502-795-5491

+1-800-641-4507

SkuVault FAQs

Soldsie

-

Contact Form

-

-

Sophio

Knowledge Base

support@sophio.com

Contact Form/Support

+1-888-563-2591

Sophio FAQs

Sophio Knowledgebase

Spark Shipping

Help Center

support@sparkshipping.com

Contact Form

+1-617-934-6559

Spark Shipping FAQs

Spartoo

FAQ

Email Form

001 646 893 0173

-

Square Market

Support Center

Contact Form

-

Square Status

Squarespace

Support Center

Contact Form

-

Squarespace Status

Storenvy

Support Center and Contact

-

-

Storenvy Status

SureDone

Support Center

support@suredone.com

+1-877-773-6755

SureDone Status

Tanga

Help Center

support@tanga.com

Contact Form

-

-

Tophatter

Help Center

help@tophatter.com

-

-

UltraCart

Wiki Space

support@ultracart.com

+1-209-383-9870

Ultracart FAQs

Visualsoft

Support Site (Requires Login)

Contact Form

01642 633604

Visualsoft Resource Blog

Volusion

V1 Help Center

V2 Help Center

-

+1-800-646-3517

Volusion Status

VTEX

Help Center

Contact Form

+1 (914) 488 6919

Developer Portal

Walmart

Help Center

Contact Form

-

-

Wayfair

Help Center

Contact Form

844-936-0865

-

Web Shop Manager

Help Center

Contact Form

(619) 278-0871

Blog

Webflow

Webflow University

-

-

Webflow status

Weebly

Support Center

Contact Form

-

Weebly Status

Wish

Help Center

Contact/Support Form

-

Wish Status

Wix

Help Center

Contact Form

-

Wix Status

WooCommerce

Documentation

Contact Form

-

-

X-Cart

Help and Documents

Contact Form

+1-800-657-7957

-

xentral

Help Center

Contact Form

-

Yahoo! Merchant Solutions

Help center

-

1-833-740-1740

API Docs

System Status

Zen Cart

Store Owner Docs

-

-

Developer Docs

Zen Cart Forums

Zoey

Guides

Contact Form

-

API Docs

Zonos

FAQ

Contact Form

-

Developer Docs