A quick reference guide to the support options available for selling channels that integration with ShipStation, including help center links and contact information.
The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
Partner |
Help Center |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
Amazon |
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Americommerce |
+1-800-936-9006 |
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BackerKit |
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Bandcamp |
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Big Cartel |
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BigCommerce |
+1-888-699-8911 |
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Bonanza |
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Brightpearl |
+1-888-320-5069 |
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Celery |
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ChannelAdvisor |
+1-866-264-8594 |
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ChannelSale |
+1-866-709-9495 |
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Cin7 |
+1-509-413-0024 |
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CoreCommerce |
+1-615-550-5523 |
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CrateJoy |
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CS-Cart |
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DearSystems |
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eBay |
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Ecomdash |
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Ecwid |
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Etsy |
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Finale Inventory |
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Fullscreen Direct |
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GeekSeller |
+1-844-334-3377 |
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GrouponGoods |
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Handshake |
+1-855-663-6628 |
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Houzz |
+1-800-368-4268 |
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JANE |
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Jet |
+1-844-538-7355 |
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LimeLight |
+1-800-455-9645 |
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Linnworks |
+1-347-391-2804 |
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Magento |
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MijoShop |
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Miva Merchant |
+1-800-608-6482 |
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Mozu / Kibo |
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NewEgg |
+1-626-271-9700 |
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OpenCart |
+852 2499 0996 |
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Morecommerce (formerly OpenSky) |
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PayPal |
+1-888-221-1161 |
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PrestaShop |
+1-888-947-6543 |
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Rakuten |
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Reverb |
+1-888-726-2728 |
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RevolutionParts |
+1-480-779-7278 |
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Salesforce Commerce Cloud |
+1-800-667-6389 |
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Scout topShelf |
+1-651-964-3259 Ext. 2 |
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Sears |
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SellBrite |
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SellerActive |
+1-800-545-7385 |
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Shift4Shop (formerly 3dcart) |
+1-800-828-6650 |
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Shopify |
+1-855-816-3857 |
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Shopping Cart Elite |
+1-800-401-8296 |
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SkuVault |
+1-502-795-5491 +1-800-641-4507 |
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Soldsie |
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Sophio |
+1-888-563-2591 |
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Spark Shipping |
+1-617-934-6559 |
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Square Market |
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Squarespace |
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Stitch Labs |
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Storenvy |
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Stripe Relay |
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SureDone |
+1-877-773-6755 |
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Tanga |
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Tophatter |
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TradeGecko |
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UltraCart |
+1-209-383-9870 |
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Volusion |
+1-800-646-3517 |
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Walmart |
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Weebly |
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Wish |
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WooCommerce |
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X-Cart |
+1-800-657-7957 |