The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for many of ShipStation's selling channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
|
Partner |
Help Center |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
|
Acumatica |
+1-888-228-8300 |
|||
|
Alibaba |
- |
- |
||
|
Amazon |
- |
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|
Americommerce |
+1-800-936-9006 |
- |
||
|
AmmoReady |
- |
- |
||
|
BackerKit |
- |
- |
||
|
Back Market |
- |
- |
||
|
Bandcamp |
- |
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|
Best Buy CA |
- |
- |
||
|
Big Cartel |
- |
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|
BigCommerce |
US/CA: +1-888-699-8911 AU: 1800 821 758 UK: 0808 189 1224 |
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|
Bluepark |
0345 466 2666 |
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|
Bonanza |
- |
|||
|
Brightpearl |
US: +1-888-320-5069 CA: +1 877-838-9180 UK: 0117 981 7361 |
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|
Channel Pilot |
- |
- |
||
|
ChannelSale |
US, CA: +1-866-709-9495 UK: +44 800 029 3271 |
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|
Cin7 |
- |
- |
||
|
Convictional |
- |
|||
|
CoreCommerce |
+1-615-550-5523 |
- |
||
|
Coupang |
FAQ Page (Korean) |
- |
- |
|
|
CrateJoy |
- |
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|
CS-Cart |
- |
- |
||
|
Darty |
- |
- |
||
|
DearSystems |
- |
|||
|
eBay |
- |
- |
||
|
Ecomdash |
- |
- |
||
|
Ecwid |
- |
|||
|
EKM |
0333 004 0333 |
|||
|
Etsy |
- |
|||
|
Faire |
- |
- |
||
|
Finale Inventory |
- |
- |
||
|
FNAC |
- |
- |
- |
|
|
GeekSeller |
+1-844-334-3377 |
- |
||
|
Groopdealz |
- |
- |
- |
|
|
GrouponGoods |
- |
- |
||
|
Handshake |
- |
|||
|
Houzz |
+1-800-368-4268 |
- |
||
|
Idealo |
- |
|||
|
Inksoft |
800-410-3048 |
|||
|
Kaufland |
- |
- |
- |
|
|
Lengow |
+44 203 318 2631 |
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|
Liftoff |
- |
|||
|
Linnworks |
US, CA: +1-347-391-2804 UK: +44 20 3322 7375 |
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|
Listing Mirror |
855-218-5469 |
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|
Magento |
- |
|||
|
Maropost Common Cloud (formerly Neto) |
1-888-438-3152 Technical Support: Ext. 2 |
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|
MijoShop |
- |
- |
||
|
Miva Merchant |
+1-800-608-6482 |
|||
|
Modern Retail |
+1 646-590-7329 |
|||
|
Morecommerce (formerly OpenSky) |
- |
- |
||
|
Mozu / Kibo |
- |
- |
||
|
NewEgg |
+1-626-271-9700 |
- |
||
|
notonthehighstreet.com |
- |
- |
||
|
OnBuy |
- |
|||
|
OpenCart |
+852 2499 0996 |
|||
|
Order Time |
954-302-6815 |
|||
|
Overstock.com |
(800) 843-2446 |
- |
||
|
Oxatis |
Centre d'aide (FR) |
UK: +44 (20) 38806605 FR: (+33)4 86 26 26 26 |
||
|
PayPal |
+1-888-221-1161 |
|||
|
PrestaShop |
US, CA: +1-888-947-6543 UK: +44 2 036 971 999 |
- |
||
|
Quickbooks Commerce |
- |
|||
|
Rakuten |
- |
- |
||
|
Reverb |
+1-888-726-2728 |
- |
||
|
RevolutionParts |
+1-480-779-7278 |
|||
|
Rithum (formerly ChannelAdvisor) |
+1-866-264-8594 |
|||
|
Salesforce Commerce Cloud |
+1-800-667-6389 |
|||
|
Scout topShelf |
+1-651-964-3259 Ext. 2 |
- |
||
|
Sears |
- |
|||
|
SellBrite |
- |
|||
|
SellerActive |
+1-800-545-7385 |
- |
||
|
Shift4Shop (formerly 3dcart) |
US, CA: +1-800-828-6650 AU: +61 2 9191 7464 UK: +44 20 3734 2759 |
|||
|
Shopify |
- |
|||
|
Shopping Cart Elite |
+1-800-401-8296 |
|||
|
ShoppingFeed |
- |
+1 (551) 333 7132 |
||
|
Shop Premium Outlets |
- |
- |
||
|
Shopware v6 Cloud |
00 800 746 7626 0 |
|||
|
SkuVault |
+1-502-795-5491 +1-800-641-4507 |
|||
|
Soldsie |
- |
- |
- |
|
|
Sophio |
+1-888-563-2591 |
|||
|
Spark Shipping |
+1-617-934-6559 |
|||
|
Spartoo |
001 646 893 0173 |
- |
||
|
Square Market |
- |
|||
|
Squarespace |
- |
|||
|
Storenvy |
- |
- |
||
|
SureDone |
+1-877-773-6755 |
|||
|
Tanga |
- |
- |
||
|
Tophatter |
- |
- |
||
|
UltraCart |
+1-209-383-9870 |
|||
|
Visualsoft |
Support Site (Requires Login) |
01642 633604 |
||
|
Volusion |
- |
US, CA: +1-800-646-3517 AU: +1 800 55 28 65 UK: 0800 520 0312 |
||
|
VTEX |
+1 (914) 488 6919 |
|||
|
Walmart |
- |
- |
||
|
Wayfair |
844-936-0865 |
- |
||
|
Web Shop Manager |
(619) 278-0871 |
|||
|
Webflow |
- |
- |
||
|
Weebly |
- |
|||
|
Wish |
- |
|||
|
Wix |
- |
|||
|
WooCommerce |
- |
- |
||
|
X-Cart |
US, CA: +1-800-657-7957 AU: +7 499 608 8900 UK: 0800 048 8862 |
- |
||
|
xentral |
- |
|||
|
Yahoo! Merchant Solutions |
- |
1-833-740-1740 |
||
|
Yumbles |
- |
- |
||
|
Zen Cart |
- |
- |
||
|
Zoey |
- |
|||
|
Zonos |
- |