A quick reference guide to the support options available for selling channels that integrate with ShipStation, including help center links and contact information.
The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
|
Partner |
Help Center |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
|
Amazon |
- |
|||
|
Americommerce |
+1-800-936-9006 |
- |
||
|
AmmoReady |
- |
- |
||
|
BackerKit |
- |
- |
||
|
Bandcamp |
- |
|||
|
Big Cartel |
- |
|||
|
BigCommerce |
+1-888-699-8911 |
|||
|
Bluepark |
0345 466 2666 |
|||
|
Bonanza |
- |
|||
|
Brightpearl |
+1-888-320-5069 |
|||
|
Channel Pilot |
- |
- |
||
|
ChannelSale |
+1-866-709-9495 |
|||
|
Cin7 |
- |
- |
||
|
Convictional |
- |
|||
|
CoreCommerce |
+1-615-550-5523 |
- |
||
|
Coupang |
FAQ Page (Korean) |
- |
- |
|
|
CrateJoy |
- |
|||
|
CS-Cart |
- |
- |
||
|
DearSystems |
- |
|||
|
eBay |
- |
- |
||
|
Ecomdash |
- |
- |
||
|
Ecwid |
- |
|||
|
Etsy |
- |
|||
|
Faire |
- |
- |
||
|
Finale Inventory |
- |
- |
||
|
GeekSeller |
+1-844-334-3377 |
- |
||
|
Groopdealz |
- |
- |
- |
|
|
GrouponGoods |
- |
- |
||
|
Handshake |
- |
|||
|
Houzz |
+1-800-368-4268 |
- |
||
|
Idealo |
- |
|||
|
Inksoft |
800-410-3048 |
|||
|
JANE |
- |
- |
||
|
Liftoff |
- |
|||
|
Linnworks |
+1-347-391-2804 |
|||
|
Listing Mirror |
855-218-5469 |
|||
|
Magento |
- |
|||
|
Maropost Common Cloud (formerly Neto) |
1-888-438-3152 Technical Support: Ext. 2 |
|||
|
Mercado Libre US |
- |
|||
|
MijoShop |
- |
- |
||
|
Miva Merchant |
+1-800-608-6482 |
|||
|
Modern Retail |
+1 646-590-7329 |
|||
|
Morecommerce (formerly OpenSky) |
- |
- |
||
|
Mozu / Kibo |
- |
- |
||
|
NewEgg |
+1-626-271-9700 |
- |
||
|
notonthehighstreet.com |
- |
- |
||
|
OpenCart |
+852 2499 0996 |
|||
|
Overstock.com |
(800) 843-2446 |
- |
||
|
Oxatis |
+44 (20) 38806605 |
|||
|
PayPal |
+1-888-221-1161 |
|||
|
PrestaShop |
+1-888-947-6543 |
- |
||
|
Quickbooks Commerce (formerly Tradegecko) |
- |
|||
|
Rakuten |
- |
- |
||
|
Reverb |
+1-888-726-2728 |
- |
||
|
RevolutionParts |
+1-480-779-7278 |
|||
|
Rithum (formerly ChannelAdvisor) |
+1-866-264-8594 |
|||
|
Salesforce Commerce Cloud |
+1-800-667-6389 |
|||
|
Scout topShelf |
+1-651-964-3259 Ext. 2 |
- |
||
|
Sears |
- |
|||
|
SellBrite |
- |
|||
|
SellerActive |
+1-800-545-7385 |
- |
||
|
Shift4Shop (formerly 3dcart) |
+1-800-828-6650 |
|||
|
Shopify |
+1-855-816-3857 |
|||
|
Shopping Cart Elite |
+1-800-401-8296 |
|||
|
Shop Premium Outlets |
- |
- |
||
|
Shopware v6 Cloud |
00 800 746 7626 0 |
|||
|
SkuVault |
+1-502-795-5491 +1-800-641-4507 |
|||
|
Soldsie |
- |
- |
- |
|
|
Sophio |
+1-888-563-2591 |
|||
|
Spark Shipping |
+1-617-934-6559 |
|||
|
Spartoo |
001 646 893 0173 |
- |
||
|
Square Market |
- |
|||
|
Squarespace |
- |
|||
|
Storenvy |
- |
- |
||
|
SureDone |
+1-877-773-6755 |
|||
|
Tanga |
- |
- |
||
|
Tophatter |
- |
- |
||
|
UltraCart |
+1-209-383-9870 |
|||
|
Visualsoft |
Support Site (Requires Login) |
01642 633604 |
||
|
Volusion |
- |
+1-800-646-3517 |
||
|
VTEX |
+1 (914) 488 6919 |
|||
|
Walmart |
- |
- |
||
|
Wayfair |
844-936-0865 |
- |
||
|
Web Shop Manager |
(619) 278-0871 |
|||
|
Webflow |
- |
- |
||
|
Weebly |
- |
|||
|
Wish |
- |
|||
|
Wix |
- |
|||
|
WooCommerce |
- |
- |
||
|
X-Cart |
+1-800-657-7957 |
- |
||
|
xentral |
- |
|||
|
Yahoo! Merchant Solutions |
- |
1-833-740-1740 |
||
|
Zen Cart |
- |
- |
||
|
Zoey |
- |
|||
|
Zonos |
- |