Big Cartel

How to add a Big Cartel store to ShipStation, what features are available, and other need-to-know details.

Big Cartel builds simple tools for artists and makers so they can make money doing what they love. Create an online shop in just a few steps, then customize your site’s design, add products, and manage your inventory.

Big Cartel Requirements

Connection Requirements:

Order Import Requirements:

  • Order must be paid for. Unpaid orders will not import to ShipStation.

Connect a Big Cartel store to ShipStation

To connect your Big Cartel store to ShipStation:

Note

If you're connecting multiple Big Cartel stores to ShipStation, we recommend you log out of any active Big Cartel sessions before connecting the accounts.

  1. Select the Big Cartel tile.

    BigCartel logo
  2. Click Connect.

  3. Log in to your Big Cartel account to authorize the connection. If you were already logged in to Big Cartel, this step will be skipped.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Big Cartel Integration

ShipStation's integration with Big Cartel supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

Big Cartel Status

Awaiting Payment

Not Supported

Awaiting Shipment

unshipped

Shipped

Not Supported

Cancelled

Not Supported

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Red X mark. Unsupported feature. No.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Big Cartel Integration Notes

  • ShipStation will only import unshipped orders from Big Cartel. The order must be paid for before it will be exposed to ShipStation.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information