Big Cartel

How to add a Big Cartel store to ShipStation, what features are available, and other need-to-know details.

Big Cartel builds simple tools for artists and makers so they can make money doing what they love. Create an online shop in just a few steps, then customize your site’s design, add products, and manage your inventory. Big Cartel integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your Big Cartel account with each order's shipment details as soon as you create each label.

To sign up for an account, go to the Big Cartel Sign-Up page!

Big Cartel Requirements

Connection Requirements:

  • An active account with BigCartel.

  • Big Cartel username and password.

Order Import Requirements:

  • Order must be paid for. Unpaid orders will not import ShipStation.

Connect a Big Cartel store to ShipStation

To connect your Big Cartel store to ShipStation:

Connecting Multiple Big Cartel Stores?

If you're connecting multiple Big Cartel stores to ShipStation, we recommend you log out of any active Big Cartel sessions before connecting the accounts.

  1. Select the Big Cartel tile.

    Big Cartel logo on square tile button
  2. Click Connect.

  3. Log in to your Big Cartel account to authorize the connection. If you were already logged in to Big Cartel, this step will be skipped.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Big Cartel Integration

The ShipStation integration with Big Cartel supports the following standard features:

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Big Cartel Integration Notes

  • ShipStation will only import unshipped orders from Big Cartel. The order must be paid for before it will be exposed to ShipStation.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information