Bonanza

How to add a Bonanza store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.

Bonanza is the marketplace for “Everything But The Ordinary.” Features like customer-selected shipping methods, transmissions of tracking data back to marketplace, and automatic feedback submissions help to build your brand and develop your customer relationships.

Bonanza Requirements

Connection Requirements:

  • An active seller account on Bonanza.

  • Bonanza username and password.

  • Users must be logged in as an Admin in Bonanza for the connection to a third party to go through.

Order Import Requirements:

  • Include a Ship To address.

  • Checkout status for the order must be Complete.

Connect a Bonanza store to ShipStation

To connect your Bonanza store to ShipStation:

  1. Select the Bonanza tile.

    Bonanza logo
  2. Click Connect.

    Bonanza connect screen with arrow pointing to connect button.
  3. Login to your Bonanza account to authorize access for ShipStation. If you were already logged in to Bonanza, this step will be skipped.

  4. Click Return to ShipStation.

    Bonanza Signup Success screen with arrow pointing to Return to ShipStation button.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Bonanza Integration

ShipStation's integration with Bonanza supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

Bonanza Status

Awaiting Payment

Any order where checkout status is Complete, but order status is something other than those listed below.

Awaiting Shipment

Complete

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Red X mark. Unsupported feature. No.

Additional Features for Bonanza

ShipStation's integration with Bonanza allows for the following additional features:

Feature

Description

Automatic Customer Feedback

Define up to three feedback messages in the Bonanza store's settings. ShipStation will cycle through these messages and leave feedback automatically when sending the shipment update to Bonanza.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Bonanza Integration Notes

  • Users must be logged in as Admin in Bonanza for the connection to a third party to go through.

Bonanza Troubleshooting Tips

Here are some common issues experienced by users, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

Why am I getting the error "Nullable object must have a value." when trying to import orders from Bonanza?

This error usually indicates that one or more of the required address fields on an order are not filled in. Check your recent orders to ensure the customer's Ship To address is completed in full. Even if the address appears to be complete, it's recommended you Edit it to ensure the address was entered properly - Some customers try to cram their entire address on Address Line 1!

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information