Bonanza is the marketplace for “Everything But The Ordinary.” Features like customer-selected shipping methods, transmissions of tracking data back to marketplace, and automatic feedback submissions help to build your brand and develop your customer relationships. Bonanza integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your Bonanza account with each order's shipment details as soon as you create each label.
Connection Requirements:
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An active seller account on Bonanza.
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Bonanza username and password.
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Users must be logged in as an Admin in Bonanza for the connection to a third party to go through.
Order Import Requirements:
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Include a Ship To address.
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Checkout status for the order must be Complete.
To connect your Bonanza store to ShipStation:
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Select the Bonanza tile.
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Click Connect.
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Login to your Bonanza account to authorize access for ShipStation. If you were already logged in to Bonanza, this step will be skipped.
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Click Return to ShipStation.
After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.
The ShipStation integration with Bonanza supports the following standard features:
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Supported? |
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ShipStation Status |
Bonanza Status |
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Awaiting Payment |
Checkout status is Complete but order status is something other than those listed below |
Awaiting Shipment |
Complete |
Shipped |
Shipped |
Cancelled |
Cancelled |
On Hold |
Not Supported |
This table indicates which data ShipStation sends to Bonanza with the marketplace shipment notification:
Field |
Sent to Marketplace? |
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Status Update |
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Tracking Number |
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Carrier |
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Service |
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Carrier Fee |
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Item Information |
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The ShipStation integration with Bonanza allows for the following additional features:
Feature |
Description |
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Automatic Customer Feedback |
Define up to three feedback messages in the Bonanza store's settings. ShipStation will cycle through these messages and leave feedback automatically when sending the shipment update to Bonanza. |
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
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Error: Nullable object must have a value. |
This error may occur when you are trying to import orders from Bonanza. It indicates that one or more of the required address fields on an order are not filled in. Check your recent orders to ensure the customer's Ship To address is completed in full. Even if the address appears to be complete, we recommend you Edit it to ensure the address was entered properly. Some customers try to enter their entire address on Address Line 1. |