Handshake

How to add a Handshake store to ShipStation, what features are available, and other need-to-know details.

ShipStation and Handshake streamline B2B orders and shipments. Sync Handshake orders with ShipStation to print shipping labels and fulfill orders, then sync tracking numbers and links from ShipStation back into Handshake. Get current shipping information to sales reps and customers, and ease B2B ordering with a dedicated app for traveling sales reps.

Sign up for a free trial of Handshake's B2B Commerce Platform!

Handshake Requirements

Connection Requirements:

  • An active account (as an admin) with Handshake.

  • Handshake username and password.

  • Handshake API key.

Order Import Requirements:

  • Include a Ship To address.

Connect a Handshake store to ShipStation

To connect your Handshake store to ShipStation:

  1. Log in to your Handshake admin account here.

  2. Go to the User page.

  3. Copy the API key.

  4. Select the Handshake tile.

    Handshake logo.
  5. Enter your Handshake API key, and map any custom statuses if needed.

  6. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Handshake Integration

ShipStation's integration with Handshake supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information