Linnworks lets businesses sell on multiple channels and manage their online, retail, and warehouse operations within one system. Bulk list your items, manage your inventory and orders, and ship your products efficiently with Linnworks.
An active account with Linnworks.
Order Import Requirements:
Include a Ship To address.
Follow the steps below to connect your Linnworks store to ShipStation. You can also check out this article from Linnworks which goes over setting up the ShipStation integration:
Login to your Linnworks account here.
Click Shipping, then select ShipStation.
Click the Add New button.
Enter a ShipStation Integration Name.
Select a folder for ShipStation to export orders from. If not specified, ShipStation will pick up all orders, except the ones assigned to fulfillment centers.
Select a tag that will appear next to the order when exported to ShipStation.
Select a ShipStation Default Service which will be assigned to Linnworks orders when passing to ShipStation.
Select Linnworks Default Service which will be assigned in case service used to process order is not mapped with any Linnworks shipping services.
Click Create to generate your URL to Custom XML Page.
Select the Linnworks tile.
Enter your Linnworks Username and Password, as well as the URL to Custom XML Page.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration to Linnworks supports for the following standard features:
Common ShipStation Features
Sent with Shipment Update
Here are some things you should keep in mind about ShipStation's integration with Linnworks:
ShipStation is not able to properly update Linnworks when an order is split through ShipStation. Any orders which need to be split should be split on Linnworks.
Most of the configuration options for the integration are managed through Linnwork. Check out this page for more details. We recommend you contact Linnworks directly if you're having trouble configuring any of the ShipStation integration settings found within Linnworks.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
How to troubleshoot or resolve
Why am I getting a "(400) Bad Request" error when trying to update my Linnworks store?
This error message typically means that ShipStation is either not providing the correct credentials, or trying to contact the incorrect URL. To resolve this error, you should reconfigure your Linnworks store connection to correct the credentials and store URL.