MoreCommerce

MoreCommerce helps small and medium-sized businesses to list and sell their products on multiple online marketplaces. The ShipStation integration will import orders from any MoreCommerce-affiliated marketplace, update MoreCommerce once a shipment has been created, and send the customer their shipping details.

To create an account, go to the MoreCommerce account registration page.

Storenvy with MoreCommerce

Storenvy orders will not import through this integration. If you have a Storenvy store through MoreCommerce, please use the ShipStation Storenvy integration.

MoreCommerce Requirements

Connection Requirements:

  • An active account with MoreCommerce.

  • Your MoreCommerce account Username, Password, and MoreCommerce URL.

Order Import Requirements:

  • Include a Ship To address.

Connect a MoreCommerce account to ShipStation

To connect your MoreCommerce account to ShipStation:

  1. Log in to the MoreCommerce admin portal.

  2. Go to Orders > ShipStation Integration (or see the MoreCommerce page for ShipStation's integration login.)

  3. Click Enable ShipStation, and copy the Username, Password, and URL.

  4. Select MoreCommerce.

    more commerce logo
  5. Enter the Username, Password, and URL provided by MoreCommerce, and map any custom statuses if needed.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for MoreCommerce

The ShipStation integration with MoreCommerce supports the following standard features:

Order Status Mapping

ShipStation Status

MoreCommerce Status

Awaiting Payment

Not Supported

Awaiting Shipment

Pending

Shipped

Complete

Cancelled

Not Supported

On Hold

Not Supported

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to MoreCommerce with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Green checkmark. Supported feature. Yes.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Features for MoreCommerce

The ShipStation integration with MoreCommerce allows for the following additional features:

Feature

Description

MoreCommerce Packing Slips

When you connect your MoreCommerce account to ShipStation, ShipStation will create two custom packing slip templates (one 4" x 6" and one 8.5" x 11") to use for your MoreCommerce orders.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

MoreCommerce Integration Notes

  • ShipStation cannot send email confirmations for MoreCommerce orders. All customer notifications will be handled by MoreCommerce.

  • MoreCommerce orders should not be combined in ShipStation. Doing so will prevent ShipStation from updating MoreCommerce with the tracking information. If you combine a MoreCommerce order, you will need to update the MoreCommerce order's status manually.

  • It's possible to create fulfillments for MoreCommerce orders through ShipStation, but due to MoreCommerce's packaging guidelines, MoreCommerce orders should not be fulfilled by 3rd-party services like FBA or Shipwire. Doing so may result in fines or other penalties.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information