Sellbrite

Sellbrite is a cloud-based retail solution where you can list products on multiple channels, manage existing listings, control and sync inventory, and manage orders, all through one interface. Sellbrite integrates directly with ShipStation to automatically import your orders so you can start shipping quickly.

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Sellbrite Requirements

Connection Requirements:

  • An active account with Sellbrite.

  • Your Sellbrite account username and password.

Order Import Requirements:

  • Include a Ship To address.

Connect a Sellbrite store to ShipStation

To connect your Sellbrite store to ShipStation:

  1. Log in to your Sellbrite account.

  2. Go to the Settings page (represented as a gear icon in the top-right corner).

  3. Click on App Store on the left menu.

  4. Choose ShipStation.

  5. Click the Generate Authorization button to generate a Username and Password that you'll use to authorize your account.

  6. Select Sellbrite.

    Sellbrite logo
  7. Enter the generated Username and Password.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Sellbrite

The ShipStation integration with Sellbrite supports the following standard features:

Order Status Mapping

ShipStation Status

Sellbrite Status

Awaiting Payment

Unpaid

Awaiting Shipment

Paid

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Sellbrite with the marketplace shipment notification:

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Features for Sellbrite

The ShipStation integration with Sellbrite allows for the following additional features:

Feature

Description

Deliver By Date

Set a delivery date for the recipient to see during checkout. This date will automatically import into ShipStation’s Deliver By Date field.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Sellbrite Integration Notes

  • If an order is manually updated as Shipped on Sellbrite after it's already imported into ShipStation, ShipStation will not receive a status update from Sellbrite. Instead of updating orders on Sellbrite, we recommend that you use the Mark as Shipped feature, which can also send the shipment update to Sellbrite.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information